Engineering Manager, Managed Services

Canonical; Ciudad de México; A distancia; MXN 1.105.379 - 1.473.839; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Personal learning and development budget of USD 2,000

Annual compensation review

Maternity and paternity leave

Descripción de la vacante

A leading open source software provider in Mexico City is looking for an Engineering Manager to drive the success of their services. The role involves managing a team focused on quality service delivery while leveraging innovative solutions. Candidates should have a strong background in software development and managing distributed teams. This position offers a distributed work environment and a learning budget.

Formación

• Proven track record of managing operations teams.
• Demonstrated strong commitment to testing methodologies.
• Experience with cloud topologies and technologies.

Responsabilidades

• Manage a growing engineering team to optimise the quality and velocity.
• Identify and measure team health indicators.
• Implement disciplined engineering and operations processes.

Conocimientos

Python

Go

C

C++

Java

OpenStack

Linux system administration

Agile methodologies

Educación

Bachelors in a technology field

Descripción del empleo

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT.

The company is founder-led, profitable, and growing. We are hiring an Engineering Manager to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products.

The BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers. As a Cloud Engineering Manager for the BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service of customer environments, including customer service management, managed services operations and consistent product improvement engineering.

Role Responsibilities

• Manage a growing engineering team to optimise the quality and velocity of both development and operations
• Identify and measure team health indicators
• Implement disciplined engineering and operations processes
• Represent the BootStack team with respect to stakeholders, customers, and external teams
• Ensure proper team focus on priorities, milestones, and deliverables
• Work to meet service level agreements with customer deployments around the globe
• Deliver quality managed services in a consistent, timely manner

Requirements

• Bachelors (or equivalent) education in a technology field
• Proven track record of professional experience of either software delivery using Python, Go, C, C++, Java, or similar and/or managing operations teams
• Proven experience with OpenStack
• Demonstrated strong commitment to testing methodologies and maintainable code quality
• Experience with Linux system administration, Ubuntu/Debian a plus
• Strong communication and cooperation skills
• Experience with agile software development methodologies
• Experience working in and managing distributed teams
• Technical aptitude for understanding complex distributed systems
• Experience with cloud topologies and technologies
• Travel to team and company events and customer meetings, roughly 20% or less

What We Offer

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Team Member Assistance Program & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long-haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. We recruit on a global basis and set a very high standard for people joining the company.

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.