Solution Architecture Manager

Canonical; Ciudad de México; A distancia; MXN 1.200.000 - 1.800.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Personal learning and development budget

Annual compensation review

Maternity and paternity leave

Employee Assistance Programme

Maternity and paternity leave

Employee Assistance Programme

Travel opportunities

Descripción de la vacante

A leading technology company seeks a Cloud Field Engineering Manager to lead a team of engineers in providing cloud solutions. This role involves developing talent, troubleshooting technical issues, and advising clients. The ideal candidate has expertise in cloud computing, Linux, and technical presales, with excellent communication skills in English. A performance-driven bonus and personal development budget are offered.

Formación

• Strong understanding of Kubernetes, Openstack, AWS, GCP, Azure, and Ceph.
• Ability to communicate effectively in English, both verbally and in writing.
• Proven track record of developing and coaching engineering talent.
• Excellent verbal and written communication in English.
• Passion and track record of developing and growing people.
• Experience in leading, coaching and mentoring engineers.

Responsabilidades

• Lead and develop a team of Field engineers focused on presales and services.
• Act as a trusted advisor to customers, solving their technical problems.
• Coach and mentor engineers, providing career development feedback.
• Coach, mentor, and offer career development feedback.
• Identify and measure team health indicators.
• Implement disciplined engineering processes.
• Represent your team and product to stakeholders, partners, and customers.
• Develop and evangelise great engineering and organisational practices.
• Plan and manage progress on agreed goals and projects.
• Be an active part of the leadership team, collaborating with other leaders.

Conocimientos

Knowledge of cloud computing concepts

Practical knowledge of Linux

Technical presales experience

Excellent communication skills in English

Experience in mentoring engineers

Ceph

Linux

Networking

Technical presales

English

People development

Leadership

Herramientas

Kubernetes

Openstack

AWS

GCP

Azure

Descripción del empleo

Join to apply for the Cloud Field Engineering Manager role at Canonical

This is an opportunity to run a field engineering team, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers. We work across the entire spectrum of cloud offerings, from Ubuntu itself to virtualisation and private cloud, Kubernetes, and the implementation of sophisticated open source solutions such as MLops platforms, data platforms and more.

We believe that Engineering Managers should be outstanding engineers themselves. They should feel completely at home troubleshooting technical issues and having technical presales conversations with customers. They should contribute to project delivery themselves, but know that the technical contributions they bring are far less significant than their ability to shape the whole team’s direction, focus and delivery.

Role Overview

The Field Engineering team is our team of cloud solutions architects at Canonical, working directly with our customers, designing private and public cloud solutions fitting their workload needs. The portfolio of products includes on-premise cloud solutions such as Openstack, MicroCloud and Ceph, and solutions that could be deployed either on-premises or in public clouds such as Kubernetes, Kubeflow, Spark, PostgreSQL, etc.

A Cloud Field Engineering Manager is responsible for line management and career guidance. The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role.

Responsibilities

• Lead and develop a team of Field engineers, ranging from graduate to senior, in the areas of Presales and Professional Services
• Solve customer problems by promoting our technologies and being a trusted advisor
• Work remotely in a single major time zone
• Coach, mentor, and offer career development feedback
• Identify and measure team health indicators
• Implement disciplined engineering processes
• Represent your team and product to stakeholders, partners, and customers
• Develop and evangelise great engineering and organisational practices
• Plan and manage progress on agreed goals and projects
• Be an active part of the leadership team, collaborating with other leaders

Requirements

• Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
• Practical knowledge of Linux and networking
• Experience in technical presales
• Excellent verbal and written communication skills in English
• Passion and a track record of developing and growing people
• Experience in leading, coaching and mentoring engineers
• Organised and able to ensure your team delivers timely, high quality results

What We Offer

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues from your team and others

About Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis.

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.