Engineering Manager: Growth, Strategy & Delivery

UL Solutions External Career Site; México; On-site; MXN 1,200,000 - 1,800,000; Full time

Job summary

UL Solutions is seeking a high-impact operations leader to develop and implement strategies that drive organic and inorganic growth, profitability, and customer satisfaction. You will manage P&L, budgets, and performance metrics while shaping capacity, capability, and transformation initiatives across the business.

The role emphasizes cross-functional collaboration with Sales and Business Development, customer intimacy, and data-driven decision making to balance demand, throughput, and project

Responsibilities

• Develops, executes and implements operational strategy to drive organic/inorganic growth and profitability while ensuring customer satisfaction through a deep understanding of the customer and market intelligence.
• Responsible for P&L activities and budget development, with the understanding that some industries/segments are still evolving to this model.
• Manages annual, quarterly, monthly and weekly budget breakdowns ensuring financial targets (revenue, profit, enterprise value, etc.) are met.
• Responsible for reporting and forecasting, workflow overviews and providing input into growth targets for customers.
• Closely monitors and manages revenue from engineering activities, including unbilled, aging and inactive projects, work on hand analysis to ensure balance of demand and throughput.
• Drives and leads initiatives to identify new and/or additional business opportunities.
• Anticipates customer needs by creating strong partnerships with Sales and Business Development.
• Provides proactive solutions for new business opportunities to secure revenue, profit margin, market share and customer satisfaction.
• Builds customer intimacy and establishes strong relationships through customer visits, analyzing business data and market trends.
• Participate in client seminars, conferences and trade shows. Implements and executes capacity and capability strategies.
• Reviews project status, project management, ensures operational delivery, and closes any gaps.
• Successfully translate customer needs into an operational plan to fulfill projects with the right resources (availability, skillset).
• Drives a high performing team by managing the performance and development of team members.
• Operates effectively in the UL matrix to actively support and drive high performance culture changes, transformation efforts and people engagement.
• Holds team and self accountable for results, defines accountabilities and establishes performance objectives and metrics to execute strategy.
• Develops and coaches by providing, training, career counseling, feedback, guidance to drive high performance and morale.
• Ensures understanding of and compliance with all established policies and requirements.
• Communicates and exemplifies UL's Vision and Mission.
• Leads, promotes and embraces change for self and team.
• Collaborates and builds trust within the organization and with customers to meet or exceed their expectations.
• Develops strong, flexible cross-functional networks and global relationships to promote becoming the fastest, highest quality and most customer-friendly organization. Coaches and mentors employees to do the same.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as directed.

Job description

UL Solutions is seeking a high-impact operations leader to develop and implement strategies that drive organic and inorganic growth, profitability, and customer satisfaction. You will manage P&L, budgets, and performance metrics while shaping capacity, capability, and transformation initiatives across the business.

The role emphasizes cross-functional collaboration with Sales and Business Development, customer intimacy, and data-driven decision making to balance demand, throughput, and project