Engineer II, IT Cloud

Edwards Lifesciences; México; A distancia; MXN 500,000 - 800,000; Jornada completa

Descripción de la vacante

A global medical technology company in Mexico seeks a skilled Cloud Engineer to enhance and support its cloud infrastructure. The role demands expertise in AWS services, automation, and cloud security, alongside responsibilities for managing support tickets and troubleshooting system issues. The ideal candidate will possess a Bachelor's Degree in a technical field and has at least 3 years of related experience. Join a dynamic team dedicated to improving patient outcomes through innovative technology.

Formación

• 3 years of related experience required.
• Proficient in English.
• Ability to write scripts in Javascript, Python, or C++.

Responsabilidades

• Manage infrastructure as code and optimize cloud performance.
• Troubleshoot system errors and document solutions.
• Develop cloud solutions in partnership with architects.

Conocimientos

AWS services

Cloud security

Automation tools

Troubleshooting

Educación

Bachelor's Degree in Computer Science or related field

Herramientas

AWS S3

Azure

Kubernetes

Docker

Descripción del empleo

Overview

Innovation starts from the heart. At Edwards Lifesciences, we’re dedicated to developing ground-breaking technologies with a genuine impact on patients’ lives. At the core of this commitment is our investment in cutting-edge information technology. This supports our innovation and collaboration on a global scale, enabling our diverse teams to optimize both efficiency and success. As part of our IT team, your expertise and commitment will help facilitate our patient-focused mission by developing and enhancing technological solutions. We are looking for a Cloud Engineer with expertise in AWS to support and enhance our cloud infrastructure. In this role, you will work closely with the Cloud Architecture team to implement scalable, secure, and automated solutions aligned with established designs. Responsibilities include managing infrastructure as code, optimizing performance, ensuring compliance, and supporting CI/CD workflows. The ideal candidate is highly proficient in AWS services, automation tools, and cloud security, and thrives in a collaborative, fast-paced environment.

How you will make an impact:

Responsibilities

• Responsible for managing support tickets and addressing user inquiries via phone
• Troubleshooting system errors, documenting solutions, and collaborating with cross-functional teams to improve system performance
• Performing root cause analysis to identify and resolve recurring issues
• Write automation scripts and debug/troubleshoot cloud loads to meet various business requirements
• Develop cloud solutions in partnership with architects
• Explore and research on new techniques for Cloud Design and Automation
• Translate technical details from customers\' requirements and present evaluation to technical leads
• Incidental

Qualifications

• Bachelor\'s Degree in technical field (e.g., Computer Science, Information Management System)
• 3 years of related experience (Required)
• Experience with best of Breed Solutions, Cloud Infrastructure and Software solutions
• Proficient in English
• General experience with one of the following: AWS S3, Redshift, Azure DW, Azure Blob Storage
• Previous experience with ServiceNow
• Proficiency with software tools for requirements management, engineering analysis, and statistical analysis
• Experience with Microsoft Azure and AWS preferred
• Familiarity with container and resource management technologies such as Kubernetes, Docker, Apache Mesos preferred
• Experience executing tasks under the supervision of a senior technical lead
• Good written and verbal communication skills and interpersonal relationship skills
• Solid knowledge of Azure IaaS components like VMs, Virtual networks, Storage and PaaS components like App Service, Serverless computing, Storage
• Solid knowledge of AWS VPCs, Subnets, EC2s, routing
• Solid knowledge of AWS Compute, Storage, IoT, Developer Tools
• Ability to write scripts in Javascript, Python, C++ is preferred
• Strict attention to detail
• Ability to manage competing priorities in a fast-paced environment
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control