Engineer – Collaboration Services Platform Specialist

Cummins; Ciénega de Flores; Híbrido; MXN 30,000 - 45,000; Jornada completa

Descripción de la vacante

A leading global technology firm in Nuevo León seeks an Engineer – Collaboration Services Platform Specialist. This hybrid role involves shaping architectural vision and platform implementation for collaboration services, managing Microsoft 365, Zoom, and other platforms. Ideal candidates have a degree in computer science or engineering, along with 3+ years of IT experience in collaboration platforms. Competitive compensation and opportunities for professional growth are offered.

Formación

• Minimum 3 years of experience in IT, focusing on collaboration platforms.
• Experience with Visual Studio, Microsoft Office 365, Entra ID, Zoom, and knowledge in VoIP.
• Bachelor’s degree in computer science, Engineering, Business, or equivalent.

Responsabilidades

• Resolve end-user issues across Collaboration Services products.
• Manage and optimize platforms like Microsoft 365 and Zoom.
• Lead modernization initiatives and integrations for digital workplace experience.
• Troubleshoot and resolve issues with collaboration tools.
• Implement monitoring systems for proactive management.

Conocimientos

Agile Systems Thinking & Architecture

Collaboration Platform Expertise (Microsoft 365, Zoom, Adobe, Box)

Automation & Scripting (PowerShell, Python, Bash)

Problem Solving, Diagnostic, and Troubleshooting Excellence

Strong Interpersonal Communication & Conflict Resolution Skills

Educación

Bachelor’s degree in computer science, Engineering, Business

Herramientas

Microsoft Office 365

Visual Studio

Zoom Workplace

Descripción del empleo

Our culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.

We are looking for a talented Engineer – Collaboration Services Platform Specialist to join our team specializing in Information Technology for our CUMMINS in Cienega de Flores, N.L.

Engineer – Collaboration Services Platform Specialist

Short Job Summary for Candidates:

Join Cummins as an Engineer – Collaboration Services Platform Specialist, a strategic technical role responsible for shaping the architectural vision and platform implementation for modern collaboration services. You'll work across Microsoft 365, Zoom, SharePoint, Adobe, and other platforms to deliver scalable, secure, and user-centric solutions that power productivity across the global organization. This hybrid role blends systems architecture, DevOps, platform administration, and business alignment to continuously evolve our digital workplace ecosystem.

Key Responsibilities:

• Giving solutions: Resolve end-user issues across Collaboration Services products (Microsoft 365, Teams, Zoom, Box, Adobe, etc.).
• Platform Engineering & Administration: Manage and optimize platforms such as Microsoft 365 (Outlook, Teams, SharePoint), Zoom (Rooms, Phone, Events), Adobe, and Box.
• Modernization & Integration: Lead platform modernization initiatives and integrations that drive a seamless and scalable digital workplace experience.
• Operational Support: Troubleshoot and resolve end-user issues across collaboration tools, including license assignments, inactive accounts, and system access, achieving high standards of performance and user satisfaction
• Monitoring & Automation: Implement monitoring systems and automated alerting to proactively manage system health in collaboration with enterprise monitoring teams.

Core Competencies:

• Agile Systems Thinking & Architecture
• Continuous Delivery & DevOps Enablement
• Collaboration Platform Expertise (Microsoft 365, Zoom, Adobe, Box)
• Automation & Scripting (PowerShell, Python, Bash)
• Problem Solving, Diagnostic, and Troubleshooting Excellence
• Requirements Engineering & Technical Risk Management
• Global Perspective & Business Insight
• Strong Interpersonal Communication & Conflict Resolution Skills
• Monitoring, Alerting & License Data Analysis
• Basic to intermediate knowledge of Network Management

Education, Licenses, and Certifications:

• Bachelor’s degree in computer science, Engineering, Business, or equivalent experience.

Experience Required:

• Minimum 3 years of experience in IT, with a strong focus on collaboration platforms and infrastructure.
• Experience with Visual Studio, Microsoft Office 365, Entra ID (Azure AD), Zoom Workplace, and Unified Communications platforms and knowledge in VoIP and API integrations (e.g., Microsoft Graph API)

Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.