End User Computing & Collaboration Engineer

Confidential; Ciudad de México; On-site; MXN 600,000 - 900,000; Full time

Benefits offered by this job

Permanent contract + compensation

Benefits above the legal limit

Opportunities to participate in volunteer campaigns

Job summary

A technical services firm in Mexico, Ciudad de México is searching for an End User Computing & Collaboration Engineer. The ideal candidate will have a Bachelor’s degree in Computer Science and 5-7 years of relevant experience, specifically in EUC and IT infrastructure. Knowledge of Microsoft 365 services and VDI platforms is crucial. This role also offers a permanent contract along with benefits exceeding the legal requirements and opportunities to engage in community initiatives.

Qualifications

• 5-7 years of experience in IT infrastructure or end-user computing (EUC) roles, with at least 4 years in EUC, collaboration, telephony, or videoconferencing engineering.
• In-depth knowledge of EUC technologies, including Windows 10/11, macOS, iOS, and Android platforms.
• Experience with telephony systems and unified communications platforms (Cisco), including VoIP, PBX, and MS Teams Phone System.
• Experience with Microsoft 365 services (Teams, SharePoint, OneDrive, Exchange Online, Power Platform).
• Proficiency with VDI platforms (Citrix, VMware Horizon, Azure Virtual Desktop).
• Experience with telephony systems and UC platforms (Cisco) including MS Teams Phone System.

Skills

EUC technologies

Microsoft 365 services

VDI platforms

telephony systems

automation and scripting

valid US visa

proficiency in English

English communication

Education

Bachelor’s degree in Computer Science, Information Technology, or a related field

Tools

PowerShell

Bash

Python

Citrix

VMware Horizon

Azure Virtual Desktop

Cisco

Zoom

Teams

Webex

Cisco Room Systems

Job description

Overview

End User Computing & Collaboration Engineer

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• 5-7 years of experience in IT infrastructure or end-user computing (EUC) roles, with at least 4 years of experience in EUC, collaboration, telephony, or videoconferencing engineering.
• In-depth knowledge of EUC technologies, including Windows 10/11, macOS, iOS, and Android platforms.
• Experience with Microsoft 365 services: Teams, SharePoint, OneDrive, Exchange Online, Power Platform.
• Proficient in VDI platforms (Citrix, VMware Horizon, Azure Virtual Desktop).
• Experience with telephony systems and unified communications platforms (Cisco), including VoIP, PBX, and MS Teams Phone System.
• Familiarity with videoconferencing platforms (Zoom, Teams, Webex, Cisco Room Systems).
• Experience with automation and scripting (PowerShell, Bash, Python).
• Valid US visa and ability to travel up to 25% of the time monthly.
• Proficiency in English (spoken, written, and read) is required.
• Ability to commute to Cuajimalpa, CDMX.
• To apply, please submit your updated resume, preferably in English.

We Offer

• Permanent contract + compensation + benefits above the legal limit.
• Opportunities to participate in volunteer and community impact campaigns.