Encargado

Amorino; Cancún; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A leading gelato company is seeking a Store Manager in Cancún to lead the team and drive sales in a dynamic retail environment. The ideal candidate will have at least one year of experience in retail and food, demonstrating strong leadership skills and a customer-focused approach. Flexibility to work evenings and weekends is essential. This role offers the opportunity to be part of a rewarding team dedicated to excellence in customer service and product quality.

Formación

• Minimum of 1 year retail and food experience is a must.
• Communication and team spirit are essential skills as well as customer-focused.
• Organized with the ability to multi-task.
• Able to work a minimum of 45 hours in a week.

Responsabilidades

• Motivates, supervises and continuously trains the staff.
• Ensures the quality of customer service.
• Implements actions to engage customers.
• Manages and optimizes inventory.
• Monitors daily sales and store traffic.
• Responsible for managing and organizing the team duties.
• Good understanding of retail food and Gelato industry.

Conocimientos

Team motivation

Team management and leadership

Sales and Upselling techniques

Leadership

Listening Skills

Commercial Acumen

Descripción del empleo

Overview

Join the Amorino adventure by taking on a central and highly rewarding role: become a Store Manager!

Motivated to join a young and dynamic company? Are you bubbly, versatile, and interested in the Retail Gelato industry? Do you want to commit to a fast-evolving career? Look no further, this offer is made for you!

After a training period on the Amorino know-how, as a Store Manager, you will be a true role model for your team. You will have multiple responsibilities and a main objective: with the help of your team, increase sales by managing the administrative and commercial activities of the store.

Responsibilities

• Motivates, supervises and continuously trains the staff on the values and standards of Amorino
• Ensures the quality of customer service
• Implements actions to engage customers
• Manages and optimise inventory, supervises stocktaking, and places orders
• Monitors daily sales and store traffic
• Responsible to manage and organise the team duties
• Have a good understanding of retail food and Gelato industry

Qualifications

• Team motivation
• Team management and leadership
• Sales and Upselling techniques
• Leadership
• Listening Skills
• Commercial Acumen
• Successful experience in the Retail Food and Gelato Industry – Desirable

Conditions

The opening hours of our stores may vary depending on the location, but a wide range of hours is often practiced (7 days a week, from 10 am to 1.30 am). We are therefore primarily looking for people who are also available in the evenings and on the weekends.

Requirements

• Minimum of 1 year retail and food experience is a must
• Communication and team spirit are essential skills as well as customer-focused
• Organized
• Ability to multi-task
• Able to work min 45 hours in a week