Ejecutivo Reservaciones Call Center

Buscojobs México; Jalisco; Presencial; MXN 600,000 - 800,000; Jornada completa

Descripción del empleo

Ejecutivo de reservaciones Call Center — HOTELES DECAMERON

ÚNETE AL EQUIPO HOTELES DECAMERON!

Funciones: Atención a clientes vía telefónica, cotizaciones, toma de reservas individuales y grupales, atención a mayoristas, agencias de viaje y clientes particulares.

Experiência: agencia de viajes, servicio al cliente (no indispensable)

Competencias: trabajo en equipo por objetivos, servicio al cliente, gusto por la ventas

Nível académico: Profesional técnico en turismo, hotelería y/o afines

Ofrecemos: sueldo base $8,000.00 más comisiones + tarjeta de restaurante + vales de despensa.

Tipo de puesto: Tiempo completo, Por contrato

Sueldo: A partir de $8,000.00 al mes

Horario:

• Rotativo
• Turno de 8 horas

Prestaciones:

• Caja de ahorro
• Uniformes gratuitos
• Vales de despensa
• Vales de restaurante

Escolaridad:

• Bachillerato terminado (Deseable)

Experiência:

• Atención al cliente: 1 año (Deseable)

Idioma:

• Inglés (Deseable)

Lugar de trabajo: Empleo presencial

Customer Support Representative — Guadalajara, Mexico

Job Title: Customer support representative

Job Location: Guadalajara, Mexico

Job Description

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.

Customer Support Specialist

Hoy

The role of a customer support specialist involves providing exceptional assistance to customers via phone and proactive issue resolution. Key responsibilities include converting customers into passionate advocates, who will enthusiastically endorse the organization.

• A minimum of 1-3 years\' relevant work experience is required.
• Superior telephone etiquette and excellent verbal, written, and interpersonal skills are essential.
• The ability to multitask, organize, and prioritize tasks efficiently is necessary.
• Professional growth and development in a dynamic environment.

Customer Support Coordinator — Arrow Electronics (Guadalajara, Mexico)

Position: Customer Support Coordinator; Full time; English required.

What You\'ll Be Doing

• Provide customer service to internal and external customers while facilitating the customer dispute and returns and replacement processes.
• Respond to and process RMA requests, researching vendor policy and processing accordingly.
• Review and research customer trend of outstanding invoices debits, disputes and charge backs to identify and resolve at root cause.

What You\'ll Need

• This is an entry level job with no prior relevant training or work experience required.
• Ability to communicate fluently in Spanish and English.

What\'s In It For You

• 30 days of Christmas bonus
• 40% premium vacation
• 10 vacation days
• Savings Fund
• Life Insurance
• Healthcare Insurance
• Prescription Eyeglasses benefit
• Food & Restaurant Vouchers
• Growth Opportunities
• And more!

Hiring Range/Hourly Rate: 13,000 - 17,000 / monthly

Location: MX-JAL-Tlaquepaque, Mexico (HPE Guad office)

Time Type: Full time

Job Category: Business Support