Credit Analyst I

ADI Global Distribution; San Luis Potosí; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global leader in comfort and security solutions is seeking a dedicated Accounts Receivable professional in San Luis Potosí. You will manage collections, resolve disputes, and collaborate with internal teams to ensure timely payments. Join a supportive environment with opportunities for growth and access to advanced tools.

Servicios

Benefits beyond Mexican labor law

Opportunities for professional growth

Collaborative work environment

Formación

• 1+ year experience in Accounts Receivable, Payable, or Customer Service.
• Advanced English communication skills required.

Responsabilidades

• Perform collections of past-due invoices and lead root cause analysis.
• Influence customer payment behaviors through active outreach.

Conocimientos

Customer Service

Analytical Skills

Problem Solving

Communication

Educación

Finance related role

Herramientas

Microsoft Excel

Descripción del empleo

Job Description

Be responsible for ensuring past due and collection metrics are achieved on a moderately complex portfolio of accounts. Activities include establishing and maintaining contact with customers concerning past due invoices, payment trends, resolution of disputed invoices, and other matters related to receivables. You would interact with a variety of functional areas at various business sites related to customer disputes, invoice copies, proof of delivery, contract/PO issues, etc. Provides monthly cash receipt forecasts and various analysis.

JOB DUTIES:

• Performs collections of past-due invoices, leads root cause analysis, and implements corrective action with the customer and internal partners to ensure timeliness of future payments.
• Influence customer payment behaviors by actively reaching out to customers of ADI via phone to ensure payments are a priority within the customers' payables resulting in a direct impact to the cash flow of the company.
• Receive incoming calls from customers and internal teams to assist with multiple requests such as payments, past dues, and orders inquiries.
• Organize & analyze all internal and external customer accounts and identify all collection issues.
• Assist with monthly forecast reporting.
• Collaborate and build relationships with internal departments and stakeholders.
  
  

YOU MUST HAVE:

• 1+ year experience in Accounts Receivable, Accounts Payable, Customer Service or a Finance related role
• Prior experience with advanced usage of the English language inclusive of written and verbal communication.
• Proven ability to manipulate and update Microsoft Excel documents to track customer invoicing– working experience with pivot tables, formulas, and macros
  
  

WE VALUE:

• Prior knowledge or experience within accounting.
• Ability to actively solve problems with a focus on driving results.
• Experience providing excellent customer service.
• Hands on experience navigating a computer.
• Strong analytical skills with the ability to interpret customer data.
  
  

What's In For You

• Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind.
• A collaborative and inclusive work environment where your contributions are valued.
• Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects.
• Access to cutting-edge tools, resources, and a supportive team to help you excel.
• The chance to work with a global, innovative company shaping the future in its industry.
  
  

About Us

Resideo is a leading global provider of critical comfort and security solutions primarily in residential environments and distributor of low-voltage electronic and security products. Building on a 130-year heritage, Resideo has a presence in more than 150 million homes, with 15 million systems installed in homes each year. We continue to serve more than 110,000 professionals through leading distributors, including our ADI Global Distribution business, which exports to more than 100 countries from more than 200 stocking locations around the world. Resideo is a $5.0 billion company with approximately 13,000 global employees. For more information about Resideo, please visit www.resideo.com .

At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster , "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision . Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice . If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.

JOB INFO

Job Identification : 16150

Job Category : Credit

Posting Date : 2025-05-16T14:59:40+00:00

Job Schedule : Full time

Locations : Avenida Palmira No 351. 5to Piso, San Luis Potosi, 78295, MX

(Hybrid)

Incentive Eligible : N/A

Business : ADI Global Distribution

Hiring Salary Range : At Resideo, we are committed to inclusive and equitable compensation. Salaries are determined by factors like role responsibilities, candidate qualifications, and geographic location. We also provide additional benefits tailored to your location and role.