Program Manager, MX Market Place

Amazon; Ciudad de México; Presencial; MXN 600,000 - 800,000; Jornada completa

Descripción de la vacante

Join Amazon's Marketplace team as a Program Manager, where you'll develop solutions to enhance Seller experiences. This role involves program planning, stakeholder communication, and collaboration with various teams to ensure successful service launches and adoption. Ideal candidates will have a Bachelor's degree and significant experience in program management, along with fluency in English and advanced Excel skills.

Formación

• 5+ years of experience working cross-functionally with non-tech teams.
• Experience in program or project management.

Responsabilidades

• Develop new programs/solutions and create roadmaps.
• Identify gaps in selling partners' abilities.
• Track and report KPIs for all services.

Conocimientos

Stakeholder management

Program management

Fluent in English

Educación

Bachelor's degree

Herramientas

Excel

SQL

Descripción del empleo

Are you looking for a new challenge in a fast-paced, innovative company?

Come make history in Amazon’s MX team!

The Marketplace or “Selling on Amazon” business exists in many countries and is a significant percentage of the total Amazon unit sales and growing. Each year, tens of thousands of businesses join the marketplace adding millions of new products. Our vision is to offer customers Earth’s largest selection. We are all striving to improve Seller experience and enable LATAM Sellers to be successful selling through Amazon.com.

Processes are either existing or to be built.

We are seeking an experienced Program Manager to join the Marketplace team to build solutions that help Sellers scale their business on Amazon. The role will develop and drive programs that directly impact the Sellers' and customers' experience.

The Program Manager will own program plans, optimize stakeholder communication, and coordinate critical operational processes and compliance impacts. This role will also align programs and roadmaps, collaborating with business and development teams across the company to manage end-to-end delivery.

Key job responsibilities

1. Develop new programs/solutions and create roadmaps: Lead high-profile meetings to align project requirements and collaborate with stakeholders, business groups, product managers, operations associates, and tech leads.
2. Identify gaps in selling partners' abilities: Interact with multiple teams to determine services to be offered through third-party providers.
3. Define service scope, find and develop partners.
4. Launch new services/partners and drive adoption.
5. Support marketing content, experience, and strategy: Generate awareness.
6. Track and report KPIs for all services.

Minimum qualifications include:

• Bachelor's degree.
• 5+ years of experience working cross-functionally with non-tech teams.
• Experience in program or project management.
• Fluent in English (speaking, writing, reading).
• Intermediate knowledge of Excel (pivot tables, charts, lookups, data cleansing, formulas).
• Experience defining program requirements and using data to improve.
• Stakeholder management experience.
• Advanced Excel skills (Pivot Tables, VLookUps) and SQL knowledge.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need accommodations during the application process, please visit this link for more information. If your country isn’t listed, please contact your Recruiting Partner.