Associate Project Manager - Language Services

ICON plc; Ciudad de México; A distancia; USD 25,000 - 45,000; Jornada completa

Descripción de la vacante

A leading healthcare intelligence organization seeks an Associate Project Manager for its Language Services department. This role involves managing translation projects for pharmaceutical clients, ensuring quality delivery, and contributing to process improvements. Ideal candidates will have project management experience in translation and strong communication skills.

Servicios

Various annual leave entitlements

Health insurance options

Competitive retirement planning options

Global Employee Assistance Programme

Flexible country-specific benefits

Formación

• 1-3 years of experience in project management within translation, localization, or language services.
• Experience with Life Sciences translation projects is a plus.
• Proficiency in CAT tools and project tracking software.

Responsabilidades

• Manage small to mid-sized translation projects independently.
• Gather project requirements and manage expectations throughout the project lifecycle.
• Contribute to continuous process improvement and operational excellence.

Conocimientos

Communication

Problem Solving

Project Management

Herramientas

CAT tools

Translation Management Systems

Project Tracking Software

Microsoft Word

Microsoft Excel

Descripción del empleo

Associate Project Manager - Language Services - Homebased - Mexico, Colombia, Brazil, Peru and Chile

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

As an Associate Project Manager in the Language Services department at ICON, you will support the execution of translation projects for pharmaceutical and clinical clients. You will take ownership of small to mid-sized projects with increasing autonomy, serving as a primary contact for internal teams and clients. Your responsibilities will include gathering and defining client requirements, ensuring timely, high-quality delivery, and contributing to process improvement and operational excellence.

What you will be doing

• Recognize, exemplify, and adhere to ICON's values centered around our commitment to People, Clients, and Performance.
• Contribute to a culture of continuous process improvement, streamlining workflows, adding value, and meeting client needs.
• Act as a key point of contact for assigned clients, gather project requirements, ensure smooth project initiation, and manage expectations throughout the project lifecycle.
• Manage small to mid-sized translation projects independently, ensuring alignment with client expectations, timelines, budgets, and quality standards.
• Define project tasks, monitor progress, track milestones, and proactively manage risks, escalating when necessary.
• Coordinate effectively with internal teams to ensure seamless execution and communication.
• Contribute to internal and client-facing reporting, performance tracking, and issue resolution.
• Support quality management by assisting with quality investigations, root cause analysis, and continuous improvement efforts.
• Assist in evaluating and adopting automation and technology-driven solutions to improve project efficiency and quality.
• Maintain current knowledge of industry trends, client landscapes, and regulatory considerations relevant to language services in the life sciences sector.
• Support cross-functional collaboration and help grow ICON’s Language Services offering through relationship-building and operational integration.
• Share expertise and contribute to the training and mentoring of junior staff.

Your profile

• 1-3 years of experience in project management within translation, localization, or language services.
• Experience with Life Sciences translation projects (pharmaceutical, medical device, clinical, or biotech) is a plus.
• Excellent communication and problem-solving skills, with the ability to manage multiple stakeholders.
• Proficiency in CAT tools, translation management systems, and project tracking software.
• Proficiency in Microsoft Word, Excel, and other document formats (e.g., PDFs, XML, PowerPoint).

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What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve prioritized building a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of benefits focused on well-being and work-life balance, including:

• Various annual leave entitlements
• A range of health insurance options for you and your family
• Competitive retirement planning options
• Global Employee Assistance Programme, TELUS Health, offering 24/7 support from over 80,000 professionals
• Life assurance
• Flexible country-specific benefits such as childcare vouchers, bike purchase schemes, gym memberships, travel passes, and health assessments

Visit our careers site to learn more about ICON's benefits.

At ICON, inclusion & belonging are fundamental. We are committed to providing an accessible environment for all candidates and a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

If you need a reasonable accommodation during the application process or to perform essential job functions, please let us know or submit a request here.

If you're interested but unsure if you meet all requirements, we encourage you to apply—there's a good chance you're exactly what we're looking for, whether for this or other roles.

If you're a current ICON employee, please apply here.