Desarrollador ServiceNow - CMDB

Xideral; Ciudad de México; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading technology and digital consulting company is seeking a ServiceNow CMDB Developer for a long-term remote project. The role involves managing the IT Configuration Management Database, ensuring data quality, and collaborating with technical teams. Ideal candidates will have extensive experience in ServiceNow and a strong understanding of ITSM processes.

Servicios

Competitive, experience-based salary

Fully remote work modality

Superior Benefits

Stable, long-term project

Formación

• Minimum of 5 years of experience in ServiceNow, focusing on CMDB management.
• Expert knowledge in discovery, data integration, and auditing within ServiceNow.
• Strong understanding of ITSM processes and their support for the CMDB.

Responsabilidades

• Perform discovery and mapping of CI in ServiceNow.
• Integrate and audit data to ensure accuracy and compliance.
• Develop and implement CI data governance processes.

Conocimientos

Discovery

Data Integration

Auditing

ITSM Processes

Data Governance

Advanced English

Educación

ServiceNow Certified Administrator (CSA)

Descripción del empleo

Join Our Company as a ServiceNow CMDB Developer!

Long-term Project with Remote Work Opportunity

We are seeking an experienced ServiceNow CMDB professional to lead the management, maintenance, and governance of the IT Configuration Management Database. Your mission will be to ensure the quality, integrity, and availability of critical data supporting IT processes through discovery, integration, auditing, and continuous improvements. You will work in a dynamic environment, collaborating with data owners and technical teams to ensure the CMDB effectively supports service management operations and processes.

Responsibilities:

• Perform discovery and mapping of CI in ServiceNow.
• Integrate and audit data to ensure accuracy and metric compliance.
• Develop, document, and implement CI data governance processes and procedures.
• Create and monitor CMDB health reports and dashboards.
• Conduct data quality audits and resolve inconsistencies.
• Participate in platform upgrades and deployments of ServiceNow.
• Identify and address data gaps, attributes, and CI relationship issues.
• Validate CMDB functionality in new versions and platform enhancements.

Required Qualifications:

• A minimum of 5 years of experience in ServiceNow, focusing on CMDB management.
• Expert knowledge in discovery, data integration, and auditing within ServiceNow.
• Strong understanding of ITSM processes and how they support the CMDB.
• ServiceNow Certified Administrator (CSA).
• Ability to define, document, and implement data governance and quality processes.
• Advanced English skills for technical communication and documentation.

Desired Qualifications:

• Experience in data governance and control within CMDB.
• Knowledge of additional ITSM platforms or complementary tools.

We Offer:

• Competitive, experience-based salary.
• Fully remote work modality, Monday to Friday, from 09:00 to 18:00.
• Superior Benefits:
• Stable, long-term project
• The opportunity to work with a leading company in technology and digital consulting.

Are you ready to take the next step in your career? Send us your CV and join this exciting project!