Retention Manager - National Guard Recruit Sustainment Program

Retention Manager - National Guard Recruit Sustainment Program

Category: Administration

Organization

Established in 2006, Interactive Government Holdings, Inc. (IGH) is a leading professional services and technology provider to the Federal Government. Our mission is to serve uniformed service members globally and their support systems locally. We utilize strategy, data science, and technology to make the programs we execute more efficient for the people our programs serve. IGH has a national and international program staff and a corporate headquarters located in Springfield, Virginia.

Job Description

Interactive Government Holdings (IGH) is seeking a qualified individual to serve as Retention Manager - National Guard Recruit Sustainment Program. The Retention Manager supports the Recruit Sustainment and Retention Quality Control (RSP&RQC) support services contract. RSP&RQC is a nationwide Army National Guard (ARNG) program aimed at reducing training pipeline losses of Recruit Warriors preparing for Initial Entry Training and maximizing retention of the existing force at every opportunity.

Position Requirements

Major responsibilities include (not all inclusive):

1. Use government systems to monitor Unit, State, and National retention levels.
2. Stay abreast of all retention incentives, initiatives, and programming available to ARNG Soldiers.
3. Analyze factors that affect attrition and retention and develop strategies to mitigate attrition risk.
4. Support Commanders and key leaders in prioritizing and placing command emphasis on retention through policy, guidance, SOP, and organizational support.
5. Maximize awareness of key retention performance metrics through professional and strategic communication to stakeholders nationwide and regionally.
6. Facilitate and support standardized Unit evaluations to gauge the level of retention activities and efficacy of retention programming.
7. Develop improvement and training plans to continuously enhance retention programs at Unit, State, and regional levels.
8. Support Unit Sponsorship programs to enhance the experience of transitioning Soldiers to new Units and maximize retention.
9. Support enhancement of the Soldier Retention Counseling efficacy throughout the Soldier lifecycle.
10. Proficiently utilize Retention Management Software (RMS) to track, monitor, report, mitigate, improve accuracy, and maximize capabilities.
11. Develop visualized retention dashboards and common operating pictures for leaders and stakeholders.
12. Proficient in all reporting and metrics to identify trends and recommend improvements/training.
13. Supports ongoing Retention Accreditation Programming at Unit levels to ensure effective standardized programming.
14. Advises RSP Clerks at RSO units throughout the Region on Retention programming and topics.

Qualifications:

Possess or ability to obtain a favorable Tier 1 Background Investigation.

Bachelor’s degree in human resources, business management or related field and 5 years of experience, or associate degree in a relevant field with 8 years of relevant professional experience, or High School Diploma with 10 years of relevant professional and administrative work experience.

A minimum of 2 years of relevant Military Recruitment, Retention, and Attrition management experience.

Demonstrated understanding of Army retention processes, programming, incentives, and initiatives.

Proficiency with the Microsoft Suite of applications.

Excellent professional interpersonal and communication skills.

Preferred:

Military leadership experience and training.

Graduate Degree in Human Resources or related/relevant field.

SHRM or other relevant industry certifications.

At Interactive Government Holdings, Inc. (IGH), health and safety play a vital role in our success. IGH’s employees work together to comply with all applicable health & safety practices and protocols.

Interactive Government Holdings, Inc. (IGH) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status.

Full-Time/Part-Time: Contingent

Location: Sacramento, California

This position is currently accepting applications.