Central Quality Reviewer - Operations

Signant Health; Ciudad de México; A distancia; USD 45,000 - 85,000; Jornada completa

Descripción de la vacante

Join a forward-thinking company at the forefront of clinical trial innovation. As a Central Quality Reviewer, you'll play a crucial role in ensuring data quality and integrity in clinical studies. This position offers a unique opportunity to engage with diverse cultures and work in a remote environment while contributing to impactful healthcare solutions. Your expertise in psychiatric and cognitive scales will be invaluable as you provide training, conduct quality reviews, and foster strong relationships with study sites. If you're ready to make a difference and thrive in a dynamic setting, this role is for you.

Formación

• Master’s Degree or equivalent with clinical experience in psychiatric or cognitive scales.
• Strong analytical and problem-solving skills.

Responsabilidades

• Conduct activities in accordance with Good Clinical Practice guidelines.
• Evaluate data submissions and provide feedback to raters.

Conocimientos

Attention to Detail

Analytical Skills

Problem-Solving

Communication Skills

Organizational Skills

Educación

Master’s Degree or equivalent

Bachelor’s Degree/RN

Descripción del empleo

Are you ready for the most impactful work of your life?

Signant Health is a global evidence generation company. We help our customers digitally enable their clinical trial programs, meet patients where they are, drive change through technology and innovations, and reimagine the path to proof. Working at Signant Health places you at the heart of an exciting, high-growth industry.

Where do you fit in?

The Central Quality Reviewer (CQR) is responsible for delivering services and tasks that meet company strategic objectives. The CQR oversees data quality for Signant Health's Rater Training, Endpoint Reliability, and Quality Assurance programs. Responsibilities include clinical analysis of scales used as study endpoints, ensuring calibration and training standards are met, and providing remediation and independent scoring as needed, including interviews with study participants or scoring of submitted audio/video files.

Main responsibilities include:

1. Conducting activities in full accordance with Good Clinical Practice guidelines.
2. Participating in training, calibration exercises, and quality control procedures.
3. Evaluating data submissions per Rater Training and Endpoint Reliability programs, providing feedback to raters.
4. Ensuring review consistency and resolving ambiguities collaboratively.
5. Interviewing subjects or providing independent scoring based on audio/video reviews.
6. Monitoring and conducting quality reviews of activities and documentation.
7. Supporting study startup activities, including onboarding and training materials development.
8. Identifying and escalating potential issues proactively.
9. Developing site relationships to ensure training and calibration standards are met.
10. Providing feedback and instructions to site staff as needed.

Decision Making and Influence

1. Fostering a culture of collegiality, respect, and support.
2. Making risk-based decisions aligned with Signant Health’s values and strategy.
3. Managing customer escalations effectively, including follow-up and resolution.

Qualifications:

1. Master’s Degree, M.D., Ph.D., Psy.D, Pharm.D., or healthcare-related degree with at least one year of clinical experience involving psychiatric or cognitive scales, or Bachelor’s degree/RN with two years of relevant clinical experience.
2. Comfort in providing investigator and peer remediation.
3. Strong attention to detail.
4. Ability to work effectively in a virtual, remote environment across diverse cultures and languages.
5. Strong analytical, organizational, and problem-solving skills.
6. Deep knowledge of psychiatric and/or cognitive scales.
7. Basic statistical knowledge and data interpretation skills.
8. Excellent problem-solving, dispute resolution, communication, and organizational skills, with fluency in English.

Location: Santiago, RM, Chile

Language: Resumes must be submitted in English.

Ready to join the adventure? Apply now and be part of Signant Health’s exciting journey!

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At Signant Health, we celebrate diversity and are committed to equal employment opportunities for all, regardless of race, color, religion, sex, national origin, sexual orientation, age, disability, gender identity, or veteran status.