GLOBAL IS / IT INFRASTRUCTURE OPERATIONS LEADER - NETWORK OPERATIONS

Plastic Omnium; León; Presencial; EUR 60,000 - 100,000; Jornada completa

Descripción de la vacante

Join a forward-thinking company at the forefront of the automotive revolution! As a Global IT Domain Leader in Network Operations, you will oversee critical L2/L3 support for network infrastructures, ensuring seamless connectivity and performance across regions. This role involves managing a dedicated team, implementing best practices, and driving continuous improvement in IT service delivery. With a commitment to innovation and sustainability, this position offers a unique opportunity to contribute to the development of tomorrow's clean and connected vehicles. If you have a passion for technology and leadership, this is the perfect opportunity for you!

Formación

• 7-10 years of experience in IT infrastructure management.
• Expertise in network operations and cloud services management.

Responsabilidades

• Oversee L2/L3 support for network infrastructures ensuring smooth operations.
• Lead a team specialized in network operations and foster continuous improvement.

Conocimientos

IT infrastructure management

Network operations

Team leadership

Analytical skills

Problem-solving

Communication skills

Decision-making

Adaptability

Educación

University degree in IT or Engineering

Herramientas

LAN/WAN technologies

Cloud services

ITIL framework

Network protocols (TCP/IP, DNS, DHCP)

Antivirus solutions

Descripción del empleo

Hungry for challenges? Join a group with innovation at its heart and contribute to the automotive revolution!

OPmobility is a world-leading provider of innovative solutions for a unique, safer and more sustainable mobility experience. Innovation-driven since its creation, the Group develops and produces intelligent exterior systems, customized complex modules, lighting systems, clean energy systems and electrification solutions for all mobility companies. With a €11.4 billion economic revenue in 2023, a global network of 152 plants and 40 R&D centers, OPmobility relies on its 40,300 employees to meet the challenges of transforming mobility.

Our ambition? Provide automakers with cutting-edge equipment and solutions to develop tomorrow’s clean and connected car.

As part of the Global IT Infrastructure Operations team, the Global IT Domain Leader – Network Operations supervises and oversees L2/L3 operations support to ensure the smooth and efficient functioning of network infrastructures, across Regions and Business Groups.

He/she maintains direct contact with regional IT teams and provides support to regions, ensuring consistent service delivery and troubleshooting assistance in network management.

Main responsibilities include:

Platform Operations Management

1. Oversees L2/L3 support for network infrastructures (DC & Server Room LAN & WAN, Site & Factory LAN & WLAN, External Access, SDWAN, DHCP, DNS, monitoring, NAC, FW), ensuring smooth and efficient operations.
2. Manages the provisioning, configuration, and deployment of network devices, including routers, switches, and firewalls.
3. Manages the integration and operation of network services within cloud environments, ensuring seamless connectivity and performance.
4. Develops, implements, and maintains disaster recovery and business continuity plans for network operations, ensuring network resilience and data protection.
5. Ensures the implementation and upholding of IT standards, policies, and best practices defined at a Group Level.
6. Provides detailed reports to the IT Director regarding the performance of L2 and L3 teams, highlighting areas of success and opportunities for improvement.

Team Leadership and Development:

1. Leads a team of L2/L3 specialized in Network Operations.
2. Fosters a culture of continuous improvement within the IT team.

Stakeholder Collaboration:

1. Develops and maintains comprehensive documentation for the Service Desk to limit the intervention of Level 2 support, improving efficiency and first-call resolution rates.
2. Coordinates with regional IT teams to provide expert support and troubleshooting assistance in network management, ensuring consistent service delivery across regions.
3. Coordinates with the Techpole to implement and ensure adherence to the standards defined by the Group.

Performance Management

1. Tracks and analyzes key performance indicators (KPIs) for Network Operations.
2. Ensures service level agreements (SLAs) are met, and takes corrective actions when necessary.

Required profile & experience:

1. University degree or Engineering School with IT specialization or equivalent by experience.
2. Minimum of 7-10 years of experience in IT infrastructure management, with a focus on datacenter operations, server management, and cloud services.
3. At least 3-5 years of experience in a managerial or supervisory role within an IT operations environment.
4. Expertise in the exploitation, maintenance, administration, supervision, and support of IT services related to network operations.
5. In-depth knowledge of network infrastructure, including LAN, WAN, VPN, routers, switches, and firewalls.
6. Knowledge of antivirus solutions, cybersecurity practices, and compliance requirements to ensure secure and compliant network operations.
7. Proficiency in network protocols and standards (e.g., TCP/IP, DNS, DHCP) to ensure optimal network performance and reliability.
8. Experience with IT service management frameworks, such as ITIL, to ensure best practices in service delivery and support for network operations.

Key behavioural skills:

1. Leadership and team management skills.
2. Excellent analytical and problem-solving abilities.
3. Effective communication skills, both verbal and written.
4. Ability to adapt to changing technologies and work environments.
5. Strong decision-making skills.
6. Commitment to providing high-quality service and support to internal and external stakeholders.

As a responsible company, OPmobility pays particular attention to diversity and equality within its teams and the Group commits to treat all job applications equally.