Title Processor

Hertz; Mazatlán; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

Join a forward-thinking company as a Title Processor, where you'll play a crucial role in managing titles that impact financial performance and customer experience. This position involves receiving, filing, and validating titles, ensuring accuracy and efficiency in a fast-paced environment. The ideal candidate will be detail-oriented and comfortable working independently while collaborating with team members. Enjoy a range of perks, including discounts on rentals, paid time off, and comprehensive medical plans. If you're ready to make a difference in a dynamic workplace, this opportunity is perfect for you.

Servicios

40% off any standard Hertz Rental

Paid Time Off

Medical, Dental & Vision plan options

Retirement programs with 401(k) matching

Paid Parental Leave

Educational Reimbursement

Employee Assistance Program

Voluntary Insurance Programs

Theme Park Tickets Discounts

Gym Discounts

Formación

• Associate degree or equivalent experience required.
• Detail-oriented with strong communication skills and ability to work independently.

Responsabilidades

• Receive, scan, barcode, and file incoming titles accurately.
• Maintain required KPIs for title processes and improve service quality.

Conocimientos

Detail-oriented

Communication skills

Ability to work with minimal supervision

Legible handwriting

Team player

Educación

Associate degree or equivalent experience

Herramientas

Microsoft Office Suite

Scanning systems

Descripción del empleo

The Title Processor is responsible for receiving and filing new titles, pulling filed titles, reassigning, lien releasing, and mailing requested titles. This role has an impact on financial performance, fleet procurement, payables, planning, operations, and customer experience.

The hourly rate for this opportunity is $20/hr.

What You’ll Do:

• Responsible for receiving, scanning, barcoding, and filing incoming titles.
• Responsible for pulling requested titles, reassigning them to buyers, and completing lien releases and/or affidavits when needed.
• Responsible for validating titles into the database system.
• Responsible for storing unprocessed titles in a fireproof cabinet.
• Ensuring titles are reassigned correctly and mailed promptly.
• Documenting research and updates in necessary systems.
• Maintaining required KPIs for title processes.
• Maintains a ‘Best practice sharing culture’, always striving to find ways to improve service.

What We’re Looking for:

• Associate degree or equivalent experience required.
• Title experience a plus.
• Ability to learn and utilize multiple applications and scanning systems.
• Must be comfortable standing or sitting for long periods.
• Must have legible handwriting skills to sign documents efficiently and correctly for extended periods.
• Detail-oriented; must be very accurate and able to pay attention to details.
• Must be able to work with minimal supervision.
• Ability to communicate professionally and effectively with all levels of company personnel and vendors.
• Team player.
• Knowledge of Microsoft Office suite and Teams.
• Availability to work specialty hours during peak season.

What You’ll Get:

• 40% off any standard Hertz Rental.
• Paid Time Off.
• Medical, Dental & Vision plan options.
• Retirement programs, including 401(k) employer matching.
• Paid Parental Leave & Adoption Assistance.
• Employee Assistance Program for employees & family.
• Educational Reimbursement & Discounts.
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
• Perks & Discounts – Theme Park Tickets, Gym Discounts & more.