Analyst, Analytics and Forecasting

DoorDash; Ciudad de México; Presencial; MXN 300,000 - 400,000; Jornada completa

Descripción de la vacante

Join a leading company as a Junior Analyst in the Network Operations Excellence team, where you'll collect and analyze data to enhance global operations. Collaborate with cross-functional teams, develop insights, and support decision-making in a fast-paced environment. This role is perfect for someone eager to grow their analytics career and make a significant impact.

Servicios

Comprehensive benefits

Employee happiness support

Health and well-being programs

Formación

• Foundational understanding of SQL and Excel.
• Detail-oriented and organized.

Responsabilidades

• Collecting, analyzing, and reporting data.
• Creating and maintaining dashboards and reports.
• Identifying opportunities for automation.

Conocimientos

SQL

Excel

Data Analysis

Problem Solving

Communication

Herramientas

Tableau

Looker

Sigma

Descripción del empleo

About the Team:

You will be a part of the Network Operations Excellence (NOE) team, a component of the Global Support and Integrity Operations (GSIO) organization. This organization primarily provides support for Dashers, Consumers, and Merchants to maximize customer retention while minimizing costs. We create feedback mechanisms and insights to influence process design and resource allocation, aiming to improve the customer experience and key performance indicators (KPIs). Our team operates and executes support experiences to achieve these objectives.

About the Role:

We are seeking a motivated Junior Analyst to join our Forecasting and Network Operations Excellence team. Your role will involve collecting, analyzing, and reporting data to support scaling our global operations and enhancing service delivery. This position is ideal for someone early in their analytics career, eager to learn, grow, and impact a fast-paced environment.

You will collaborate closely with Senior Analysts and cross-functional teams such as Workforce Management, Business Intelligence, Data Science, Operations, Finance, and Customer Experience to assist in reporting, process improvements, and developing data-driven insights. Success in this role requires strong attention to detail, eagerness to learn new tools, and comfort working in data-rich environments.

Why You'll Be Excited About This Opportunity:

• Support data gathering, cleaning, and analysis to inform business decisions
• Create and maintain dashboards and reports using tools like Excel and BI platforms (e.g., Tableau, Looker, Sigma)
• Engage with stakeholders to understand business questions and provide data-driven answers
• Participate in demand planning by supporting data collection and model updates
• Identify opportunities for automation and workflow improvements
• Monitor and triage incoming requests, assisting with ad-hoc problem-solving to improve operations
• Collaborate with team members to learn best practices in forecasting and analytics

What We're Looking For:

• Foundational understanding of SQL and Excel; comfortable learning new tools and techniques
• Curious and eager to develop technical and analytical skills
• Enjoy solving problems and uncovering insights from data
• Detail-oriented, organized, and capable of managing multiple tasks
• Clear and effective communicator, team-oriented
• Motivated to grow in a data-focused role within a fast-paced tech environment

About DoorDash

At DoorDash, our mission is to empower local economies by making impactful decisions that demonstrate empathy for our users—Dashers, merchant partners, and consumers. Originally a food delivery company, we are evolving into a platform trusted for all goods and services.

Rapid growth and constant change offer our team members opportunities to share perspectives, solve challenges, and pursue their careers. We are committed to supporting employee happiness, health, and well-being through comprehensive benefits and perks.

Our Commitment to Diversity and Inclusion

We strive to build a more inclusive community by hiring and cultivating diverse teams from all backgrounds and experiences. We believe innovation thrives when everyone has a seat at the table and access to resources to excel.

If you need accommodations, please inform your recruiting contact upon initial connection.

Note: We use Covey as part of our hiring and promotional processes in certain locations. The Covey tool has been independently audited. Results can be viewed here. To request accommodations or an alternative process, please contact your recruiting representative.