Security Officer

Four Seasons Hotels and Resorts; Cabo San Lucas; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

An established industry player in luxury hospitality is seeking a dedicated Security Agent to ensure the safety and protection of guests and staff at a stunning resort in Cabo San Lucas. This role is crucial for maintaining the highest standards of security and guest service, where you will handle inquiries, resolve complaints, and respond to emergencies with professionalism. Join a team that values integrity and offers a supportive work environment, where your contributions will help create unforgettable experiences for guests in an idyllic setting. If you are passionate about service and safety, this opportunity is perfect for you.

Servicios

Highly competitive salaries

Annual incentive plan

Shuttle service from San Lucas and San José del Cabo

Uniform laundering for employees

Internal training workshops

Employee service awards

Employee of the month and year awards

Formación

• Experience of more than one year in the security field is valued.
• Excellent interpersonal and communication skills are essential.

Responsabilidades

• Maintain confidentiality and integrity of the security department.
• Handle interactions with guests and employees with hospitality.

Conocimientos

Interpersonal Skills

Communication Skills

Integrity

Professionalism

Educación

High School Diploma or Technical Career

Descripción del empleo

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Laid-back luxury meets bucket-list adventure on this undiscovered east cape of Los Cabo. A place for those with a taste for the undiscovered and the extraordinary, our East Cape location on Mexico’s Baja California Peninsula is the epicentre for adventure. Swim in the most expansive beach in Los Cabos or set sail from our private marina on the Sea of Cortez, coined “the aquarium of the world” by famed oceanographer Jacques Cousteau.

About Four Seasons Resort and Residences Los Cabos en Costa Palmas:

Four Seasons Resort and Residences Los Cabos, at Costa Palmas, is part of the exclusive community of Costa Palmas, which includes a private marina and a members-only beach and yacht club, situated along a stretch of two miles of pristine white sand and the warm swimming waters of the Sea of Cortez. Los Cabos has long been a favorite destination for luxury travelers and is a natural fit for Four Seasons as we expand our presence in Mexico. We look forward to welcoming our guests from around the world to experience the legendary quality and service of Four Seasons while discovering the richness and beauty of the East Cape of Baja California with a variety of activities including swimming, snorkeling, sport fishing, golf, and desert adventures.

About the role of Security Agent:

Maintain and ensure the safety and protection of employees, guests, hotel visitors, and Residences, as well as safeguard their belongings. Communicate effectively with guests and employees.

What will you do in this role?

• Maintain confidentiality and integrity of the security department, guests, employees, and all hotel property.

• Familiarize yourself with the fire safety equipment available in the hotel facilities to respond quickly to any emergency.

• Handle interactions with all employees/guests with the highest level of hospitality and professionalism, addressing special requests whenever possible; resolve guest complaints; assist guests/employees with all inquiries related to hotel services.

What will be required for this role?

• Completed high school or technical career.

• Experience of more than one year in the security field is valued.

• Maximum level of integrity and transparency.

• Excellent interpersonal and communication skills.

• Work safely, prudently, and in an organized manner.

*This job requires applicants to have valid work authorization in Mexico and Spanish is essential.*

What we offer:

• Compensation: Highly competitive salaries, as well as an annual incentive plan for managerial and/or department head positions.

• Transportation: Shuttle service from San Lucas and San José del Cabo to the resort.

• Uniforms: Uniform laundering for employees.

• Training and development: Internal training workshops for line employees and/or managers.

• Recognition: Employee service awards, as well as employee of the month and employee of the year awards.

Service Culture:

Four Seasons consistently ranks among the best hotels in the world and the most prestigious brands in reader surveys, traveler reviews, and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

For more information, visit us at:

• Company website: www.fourseasons.com

• Our careers: https://careers.fourseasons.com/us/en

• LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts

• Facebook: https://www.facebook.com/FourSeasonsJobs

• Twitter: https://twitter.com/FourSeasonsJobs

For more information about our innovative initiatives:

• Pop Downs: www.fourseasons.com/popdown

We look forward to receiving your application!