Receptionist Female / CDMX

1st-jobs.com; Ciudad de México; Presencial; MXN 120,000 - 240,000; Jornada completa

Descripción de la vacante

An exciting opportunity awaits as a Receptionist in a vibrant marina setting. This role is perfect for someone passionate about providing top-notch customer service and ensuring a seamless experience for guests. You'll be the first point of contact, helping guests with reservations, managing financial transactions, and providing essential information about local services. The work environment is dynamic, with opportunities to engage with a diverse clientele. If you thrive in a fast-paced setting and enjoy helping others, this position offers the chance to make a meaningful impact while enjoying the picturesque marina surroundings.

Servicios

Health Insurance

VISA

Airline Tickets

Housing Allowance

Transportation Allowance

Formación

• High school diploma or GED required; experience in customer service preferred.
• Ability to manage financial transactions and reservations efficiently.

Responsabilidades

• Provide exceptional customer service to marina guests.
• Manage reservations and financial transactions for guests.
• Assist with various guest inquiries and coordinate services.

Conocimientos

Customer Service

Reservation Management

Financial Transaction Management

Communication Skills

Problem Solving

Educación

High School Diploma or GED

2-5 years related experience

Herramientas

VHF Radio

Computer Systems for Reservations

Descripción del empleo

About the job Receptionist Female / CDMX

About the location: Island, is located 5km off the northwest coast of the Kingdom of Saudi Arabia.

Summary:

The Receptionist provides dockside service to Marina guests, providing information and customer service by performing duties included as part of the marina's customer service standards.

Essential Duties and Responsibilities include the following (other duties may be assigned):

• Provides service to marina guests that meet established quality standards for all marina related operations; ensures recognized standards are maintained and that quality and delivery commitments are met.
• Makes and confirms reservations, verifies arrival and departure times, and arranges for baggage handling and other services requested by guests; maintains records of slip availability.
• Greets and registers guests; provides escort instructions to Dock Assistants coordinating appropriate guest and luggage transportation.
• Manages all guest financial transactions; verifies guest credit status and issues charge cards where applicable; posts charges such as moorage, power, water, food, liquor, or telephone to ledger; computes final bills and collects appropriate payments.
• Answers guest inquiries and provides information pertaining to restaurants, mechanics, travel, provisioning, florist, carpenters, medical, painting, entertainment, laundry services, safety inspections, varnishing, and legal services.
• Issues facility security ID and supports marina and facility security teams in their security related efforts; reports disturbances in marina office area to superiors and maintains general vigilance.
• Transmits and receives telephone messages; date stamps, sorts, and racks incoming mail and messages, and coordinates delivery of same.
• Makes restaurant, transportation, or entertainment reservations and tour arrangements at guests' requests.
• Deposits guests' valuables in marina safe.
• Maintains VHF radio and in-person communication with vessels, Marina staff, and marina management.
• Any other duties as assigned by the immediate supervisor and Marina Manager.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education/Experience:

High school diploma or general education degree (GED); or two to five years related experience and/or training; or equivalent combination of education and experience.

• Valid Drivers License (preferred, but not essential)

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to outdoor weather conditions. The employee is frequently exposed to work near moving mechanical parts. The employee may work near or around toxic or caustic chemicals while wearing proper personal protection equipment and following strict company safety standards. The employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Additional Packages:

Health Insurance, VISA, and Airline tickets are paid by the Employer. Additional allowances provided by the employer for housing and transportation.