[On Site-Lima] Customer Service Representative - Intermediate English

Teleperformance; Sonora; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

Una empresa multinacional líder en el sector BPO busca representantes de servicio al cliente apasionados y proactivos. En esta emocionante posición, serás la primera línea de contacto para los clientes, brindando un servicio excepcional y resolviendo problemas con empatía y profesionalismo. Te ofrecemos un ambiente de trabajo dinámico donde podrás desarrollar tus habilidades y crecer profesionalmente. Con un contrato de 6 meses y un atractivo paquete salarial, esta es una oportunidad perfecta para comenzar tu carrera en un entorno innovador y en constante evolución. ¡Únete a nosotros y sé parte de algo grande!

Servicios

Capacitación pagada desde el primer día

Bono de movilidad

Ambiente de trabajo dinámico

Oportunidades de desarrollo profesional

Formación

• Graduado de secundaria con habilidades intermedias en inglés.
• Actitud proactiva y capacidad para resolver problemas.

Responsabilidades

• Responder a todas las consultas de los clientes de manera efectiva.
• Documentar y actualizar registros en los sistemas requeridos.

Conocimientos

Comunicación efectiva

Resolución de problemas

Empatía

Escucha activa

Educación

Diploma de secundaria

Descripción del empleo

Resumen

Why TP?

We are the industry leader with presence in 91 countries! Great Place to Work has ranked us as one of the best companies in the country and the world. We don’t stop innovating, and we always go beyond.

Are you ready to work with the best?

Responsabilidades

What you’ll do as a Customer Service Representative:

1. Respond to all customer inquiries.
2. Provide excellent customer service by being a good listener.
3. Work with confidential customer information while treating it sensitively.
4. Aim to resolve issues on the first interaction by being proactive, patient, and understanding.
5. Keep a constant working knowledge of our client’s products, services, and promotions.
6. Document and update records in the required systems.

Requisitos

Who are you?

1. A high school graduate (must have a diploma or certificate).
2. Someone with an intermediate English level and excellent communication skills.
3. A person who is polite and empathic at the same time.
4. Someone who knows how to solve problems most positively.
5. Someone who sees the big picture but also the tiny details.
6. A person with no experience but with a proactive and confident attitude.

Enjoy:

• 6-month contract.
• Available to work from our site Magdalena.
• Salary of S/. 1417 (40hrs) - S/. 1700 (48hrs) + 30% Variable + S/. 100 mobility bonus.
• Bonus according to work schedule.
• Paid training from day one.

Available schedules from Monday to Sunday between 10:00 AM to 9:00 PM (40–48 hours per week - 2 days off).

Be part of a multinational company dedicated to the BPO field and start your professional development #LikeaPro