Senior Analyst, Financial Products - Strategy & Operations (Remote)

DoorDash Mexico; Ciudad de México; A distancia; MXN 600,000 - 800,000; Jornada completa

Descripción de la vacante

A leading company is seeking a Senior Analyst for Financial Products to enhance merchant operations. This role involves strategizing, building new features, and analyzing data to drive decisions. The ideal candidate thrives in a fast-paced environment and has a strong background in finance or fintech.

Servicios

Comprehensive benefits

Employee happiness support

Formación

• 3+ years in strategy & operations, product management, or related fields.
• Proficient in Excel/Google Sheets and SQL.

Responsabilidades

• Ensure exceptional customer service and fraud protection.
• Collaborate with cross-functional teams to align on strategies.
• Use data to inform decisions and create solutions.

Conocimientos

Problem Solving

Data Analysis

Collaboration

Communication

Educación

BA/BS degree

Herramientas

Excel

Google Sheets

SQL

Descripción del empleo

Senior Analyst, Financial Products - Strategy & Operations (Remote)

About the Team

We focus on helping our Merchants access critical financial products to grow and operate their businesses. We are dedicated to providing high-demand products with the best end-to-end experience. Our team explores how to deliver more value to our Merchants through our platform and external partnerships.

About the Role

You will partner with support, fraud, and sales teams for our Merchant Financials pod within the Ads & Promos team. Your responsibilities include ensuring exceptional customer service, fraud protection, and providing data insights for decision-making. This involves responding to inquiries, listening to sales pitches, resolving issues, and proactively monitoring transactions for potential fraud. The ideal candidate enjoys solving problems, working under tight deadlines, and thrives in a fast-paced environment.

You’re excited about this opportunity because you will…

• Strategize – Understand merchant needs, prioritize by impact, and create solutions with cross-functional partners.
• Build – Drive implementation of new product features and processes for managing merchant financial products.
• Construct – Navigate ambiguous environments and bring structure to undefined opportunities, creating playbooks or templates as needed.
• Analyze – Use data to inform hypotheses and persuade cross-functional teams.
• Influence – Collaborate with Product, Engineering, Sales, Marketing, Finance, and Business Development teams to align on strategies and bring products to market.

We’re excited about you because…

• You have 3+ years of experience in strategy & operations, product management, investment banking, management consulting, M&A, or related fields (preferably in finance or fintech).
• You enjoy tackling complex problems with first principles and working cross-functionally with multidisciplinary teams.
• You are a logical and data-driven problem solver, proficient in Excel/Google Sheets.
• You can write SQL queries and consolidate data from multiple sources.
• You thrive in a self-starter, fast-paced, and changing environment.
• You hold a BA/BS degree.
• You are fluent in Spanish and have C1+ proficiency in English.

About DoorDash

At DoorDash, our mission is to empower local economies. We move quickly, learn, and iterate to make impactful decisions that show empathy for our users—from Dashers to merchants to consumers. We started with food delivery and aim to become the go-to platform for all goods.

Our rapid growth offers team members the chance to share unique perspectives, solve new challenges, and develop their careers. We support employee happiness, health, and well-being through comprehensive benefits and perks.

Our Commitment to Diversity and Inclusion

We are committed to building an inclusive community within our company, industry, and cities. We hire and nurture diverse teams from all backgrounds, believing that innovation thrives when everyone has a seat at the table and access to tools and opportunities to excel.

If you need accommodations, please inform your recruiting contact upon initial connection.

We use Covey as part of our hiring and promotional process for certain locations.

To request accommodations or an alternative process, please notify your recruiting contact upon initial connection.