Technical service representative, Senior

PPG; Apodaca; Presencial; MXN 300,000 - 600,000; Jornada completa

Descripción de la vacante

Join a leading company in the coatings industry as a Senior Technical Service Representative. In this role, you'll provide essential technical training and support to customers and sales teams, ensuring compliance with ethical and safety standards. You'll be responsible for product selection and troubleshooting, contributing to the success of client plants across the Pacific Area. This position offers a dynamic work environment where your expertise will help shape innovative solutions. If you're passionate about enhancing customer experiences and driving technical excellence, this is the perfect opportunity for you.

Servicios

Medical benefits

Life insurance

Career development opportunities

Formación

• 4+ years of experience in technical service and coating technologies.
• Strong troubleshooting skills and advanced English proficiency.

Responsabilidades

• Provide technical support and training to customers and associates.
• Standardize process manuals and support lab trials.

Conocimientos

Troubleshooting

Advanced English

Educación

Industrial Engineering

Chemical Engineering

Descripción del empleo

As a Technical Service Representative Senior, you will provide and administrate technical and service training to customers and associates. You will also provide technical support to the sales group for new business opportunities. You will be in charge of product selection for new or existing customers, ethical policy compliance, and safety compliance. You will report to the Technical Service Manager in charge. This position supports Client Plants in the Pacific Area (CD Juarez, Chihuahua, Tijuana, Mexicali).

Main Responsibilities:

• Standardization of process manuals for customers, checklists, line survey forms, and visit reports.
• Troubleshooting support to commercial service teams.
• Lab trials support.
• Support secure launch programs.
• Provide technical support to customers by phone or online.

Qualifications:

• Industrial or chemical engineer.
• 4+ years of technical service representative experience.
• 4+ years of experience in coating technologies (Liquid, Powder, E-coat, Pre-treatment).
• Troubleshooting experience.
• Advanced English skills.

Benefits included will be discussed with you by your recruiter during the hiring process, including medical benefits, life insurance, and more.

About Us:

Here at PPG, we make it happen, and we are looking for candidates of the highest integrity who share our values, with the commitment and drive to strive today to do better than yesterday – every day.

PPG: WE PROTECT AND BEAUTIFY THE WORLD

Through leadership in innovation, sustainability, and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than any other company. To learn more, visit www.ppg.com and follow @PPG on Twitter.

The PPG Way:

We partner with customers to create mutual value. We are "One PPG" to the world. We trust our people every day, in every way. We make it happen. We run it like we own it. We do better today than yesterday – every day.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity, or expression. If you need assistance to complete your application due to a disability, please email [e-mail].

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.