Customer Supply Chain Analyst

Corning Inc.; Tamaulipas; Presencial; USD 45,000 - 80,000; Jornada completa

Descripción de la vacante

An established industry player is seeking a Supply Chain Analyst to enhance customer service through effective supply chain management. This role demands a results-oriented individual who thrives in a dynamic environment, collaborating closely with various teams to ensure optimal inventory levels and customer satisfaction. The ideal candidate will have a strong background in supply chain principles, excellent communication skills, and proficiency in SAP. Join a company that values diversity and is committed to your professional growth, offering comprehensive benefits and development programs to help you achieve your career aspirations.

Servicios

Health and well-being benefits

Companywide bonus

Professional development programs

Paid parental leave

Mental health programs

Fitness programs

Formación

• 5+ years of experience in supply chain or equivalent roles.
• Bachelor's degree in Supply Chain, Business, or technical field.

Responsabilidades

• Drive supply chain value for strategic customers through collaboration.
• Monitor customer fulfillment performance and mitigate risks.

Conocimientos

Decision Making

Negotiation

Conflict Management

Problem Solving

Customer Focus

Communication Skills

Lean Techniques

SAP

Fluent in English

Educación

Bachelor's Degree in Supply Chain

Bachelor's Degree in Business

Bachelor's Degree in Technical Field

Herramientas

SAP

Descripción del empleo

Corning is vital to progress – in the industries we help shape and in the world we share.

We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and lives.

Our sustained investment in research, development, and invention means we’re always ready to solve the toughest challenges alongside our customers.

Role Summary

The Supply Chain Analyst is responsible for driving supply chain value for strategic customers by planning and executing to a high level of customer service/customer experience enabled by strong internal and external collaboration and communication. This role works in close collaboration internally with product line management, commercial (sales, CSRs, etc.), customer program team(s), and supply chain (SC) teams (plant and regional planners, supply chain managers, plant buyers/global supply management, logistics, etc.) to achieve customer service targets, enable revenue/profitability growth, and improve inventory/cash flow performance.

Key Responsibilities

• Facilitate timely and effective SC communications and information flow across internal functions and external business partners supporting assigned customer(s)
• Lead/collaborate across functions on customer order management execution (keen attention to detail and sense of urgency)
• Proactively monitor/analyze customer fulfillment performance: customer backlog, undated orders, order tracking, inventory, and actions accordingly to meet customer service targets
• Lead/collaborate to mitigate risk and drive resolution or contingencies to avoid delays in delivery with the goal being to ship to target
• Work with PLM and commercial to identify and communicate customer priorities
• Monitor and identify actions to improve forecast accuracy at customer level
• Work with customer to understand demand model and drive synchronization of orders
• Evaluate customer demand and supply to ensure appropriate capacity levels at work centers
• Support product changes, new product introduction (NPI) and customer transition plans
• Monitor and implement actions/strategies to maintain optimum inventory levels balancing supply chain inventory strategies and customer service metrics
• Manage customer/product metrics tracking and responsible for associated scorecards and reporting (internal and external)
• Support cost saving initiatives, lean initiatives, and process improvement or customer program projects.
• Support regional and global partnership meetings (S&OP)
• Assist in the development of supply chain strategy and roadmap
• Allocates customer demand between Corning and Contract Manufacturing (if applicable)

Education

Bachelor's Degree (Supply Chain, Business, or technical field)

Experience:

5+ years of Supply Chain (or equivalent) experience

Required Skills:

• Values diversity of people and ideas
• Results oriented and self-motivated, with ability to work independently in a dynamic, business and manufacturing environment
• Demonstrated decision making, influencing, negotiation, and conflict management/problem solving skills and ability to drive results through others (inside the function and outside the function)
• Strong customer focus: able to gather and understand customer requirements and objectives
• Capable of prioritizing and executing on multiple priorities
• Ability to comprehend, analyze, and solve complex process problems
• Strong communication and presentation skills, ability to communicate effectively at all levels of the organization
• Demonstrated ability to use lean techniques
• Strong SAP experience (Production, Planning and Scheduling)
• Fluent in written and spoken English

Desired Skills:

APICs or Institute for Supply Management (ISM) certifications, CPIM, CSCP, CPSM, C.P.M., A.P.P., etc.

Corning Puts YOU First!

We are committed to supporting your health, financial, career development, and life goals as you grow professionally and personally to achieve your highest potential. All benefits begin as soon as you start your career at Corning.

• Our monetary peer-to-peer recognition program is tied to our Values and celebrates you and your colleagues’ contributions.
• Health and well-being benefits include medical, dental, vision, paid parental leave, mental health/substance use, fitness, and disease management programs.
• Companywide bonus and attractive short- and long-term compensation programs are available based on your role and responsibilities.
• Professional development programs help you grow and achieve your career goals.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at [e-mail].