Field Service Engineer, MALDI Biotyper

Bruker Corporation; México; Presencial; USD 50,000 - 90,000; Jornada completa

Descripción de la vacante

An established industry player seeks a dedicated Field Service Engineer to maintain MALDI Biotyper instruments in Mexico City. This role involves performing preventive maintenance, troubleshooting, and ensuring system performance meets specifications. The ideal candidate will possess a strong technical background, excellent communication skills, and a customer-focused approach. With opportunities for professional growth and a comprehensive benefits package, this position is perfect for those looking to make a significant impact in the life sciences sector. Join a team that values innovation and quality, and help improve the quality of human life through advanced analytical solutions.

Servicios

401(k) with Company Match

Employee Stock Purchase Plan

Medical and Dental Plans

Life Insurance

Short-term and Long-term Disability Insurance

Paid Time Off including Vacation and Sick Time

Formación

• B.S. Degree in electrical engineering, electronics, biotech, or chemistry related fields.
• Minimum 3 years' experience diagnosing and repairing mechanical and electronic equipment.

Responsabilidades

• Perform Preventive Maintenance on MALDI Biotyper Systems.
• Troubleshoot using Digital Volt Meter and remote diagnostic software.
• Coordinate customer support sessions and travel arrangements.

Conocimientos

Communication Skills

Customer Focus

Organizational Skills

Technical Troubleshooting

Ability to Work Independently

Educación

B.S. Degree in Electrical Engineering

Experience in Diagnosing and Repairing Equipment

Herramientas

Digital Volt Meter (DVM)

MS Office

Descripción del empleo

Visión General

Bruker is one of the world’s leading analytical instrumentation companies enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Our high-performance products and high-value life science and diagnostic solutions are trusted by leading businesses, institutes, and scientists worldwide. Today, more than 8,500 employees at over 90 locations are working on this permanent challenge to make the world a better place.

We have a Field Service Engineer to perform Planned Maintenance on MALDI Biotyper instruments. This position is based in Mexico City.

***Please submit your resume in English to be considered***

Responsabilidades

• Performs Preventive Maintenance (PM) and basic services on our MALDI Biotyper Systems. Preventive Maintenance involves verification of system performance, execution of detailed preventive maintenance protocols, and final verification that the MALDI Biotyper application performs to Bruker specification. Preventive Maintenance also includes running complex organic and biochemical compounds that verify system performance.
• Basic troubleshooting on-site using Digital Volt Meter (DVM) or via remote diagnostic software to independently determine whether an onsite visit is required.
• Re-qualify the instrument after service repair by executing Operational and Performance protocols including running complex compounds for verification.
• Makes travel arrangements and generates individual expense reports.
• Secures customer’s acceptance of the Preventive Maintenance or repair.
• Coordinates customer WebEx Sessions, phone support, and lab facility inspection.
• Required to attend certified MALDI Biotyper product training in the German factory.
• Communicates/works closely with service/support centers.

Calificaciones

Education and/or Experience:

• B.S. Degree in electrical engineering, electronics, biotech, or chemistry related fields or equivalent experience.
• Minimum 3 years' experience diagnosing and repairing mechanical, electro-mechanical, and/or electronic equipment.

Qualifications:

• Working knowledge of MS Office products.
• Basic understanding of network interfacing.
• Valid Driver’s license.
• Excellent communication skills with the ability to communicate complex technical issues in an easy to understand manner.
• General understanding of analog electronics, high voltage circuitry/circuits, laser technology, and high vacuum systems.
• Customer focus and interaction and ability to interact and communicate with scientists who typically possess a Ph.D. (or Master’s Degree) in Biochemistry, Biophysics, or Microbiology.
• Strong organizational and prioritizing skills.
• Ability to work independently yet has a team focus.
• Must be responsive and reliable.
• Ability to travel on a routine basis and maintain a current Passport as required for international travel.
• Occasional lifting of up to 50 pounds.
• Able to manipulate small hand tools.

At Bruker, the base salary is part of our total compensation. The estimated base salary range for this full-time position is between $XX,000 and $XXX,000 and provides an opportunity to progress as you grow and develop within a role. The base salary for the role will depend on several job-related factors, including, but not limited to, education, training, experience, the geographic location of the successful candidate, skills, competencies, job-related knowledge, and travel requirements for this position. Full-time employees may also be eligible for a performance-related incentive in addition to a full range of benefits, including 401(k) with company match, an employee stock purchase plan, medical and dental plans, life insurance, short-term and long-term disability insurance, employee assistance program, and paid time off including vacation, sick time, and holidays, and more.

Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.