Program Manager

CareerArc; Guadalajara; Presencial; MXN 600,000 - 800,000; Jornada completa

Descripción de la vacante

A leading manufacturing company in Guadalajara seeks a Program Manager to guide cross-functional teams in delivering customer-focused products. The role involves overseeing program schedules, budgets, and customer relations while ensuring adherence to product development timelines. Join a collaborative environment where your leadership and communication skills will make a significant impact.

Servicios

Competitive salary

Life & Medical insurance

Christmas bonus

Food coupons

Savings fund

Life insurance

Formación

• Advanced experience as Program Manager is mandatory.
• Experience in electronics manufacturing industry.
• Experience managing complex projects.

Responsabilidades

• Organize, plan, and direct program schedules and budgets.
• Serve as the key communication channel for customers.
• Monitor and ensure project and program deliverables are met.

Conocimientos

Leadership

Communication

Negotiation

Fluency in Spanish

Fluency in English

Organizational Skills

Educación

MD/BD

Diploma or certification in Program Management

Herramientas

Office tools

Descripción del empleo

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build, and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Program Manager located in Guadalajara, North Campus.

Reporting to the Program Management Manager, the Program Manager role involves guiding a team of cross-functional experts in delivering customer-focused products and services. The role includes developing and implementing project, pricing, and program strategies to continue delivering value to the business and its customers.

What a typical day looks like:

• Organize, plan, and direct program schedules and budgets.
• Track relevant metrics and drive action items based on results.
• Provide expertise in contract negotiations as required.
• Oversee all interdepartmental activities ensuring adherence to product development timelines, delivery, quality, and business metrics.
• Review program proposals or plans to resolve timeframes, funding requirements, procedures, staffing, and resource allocation.
• Establish work plans and staffing for each phase of the program, including recruitment or assignment of personnel.
• Coordinate product lifecycle activities with P&L and customer satisfaction, managing accounts of varying complexities.
• Serve as the key communication channel for customers and act as an escalation point for customer issues.
• Conduct customer satisfaction reviews and implement corrective actions.
• Maintain current and develop additional business with customers.
• Monitor and ensure project and program deliverables are met.
• Maintain excellent customer relations with both new and existing clients.
• Manage production sites for projects, costs, and customer-related matters through business expertise.
• Exhibit excellent communication skills and fluency in Spanish & English.

The experience we’re looking to add to our team:

• MD/BD required or equivalent work experience.
• Advanced experience as Program Manager is mandatory.
• Experience in electronics manufacturing industry.
• Leadership experience with cross-functional teams.
• Advanced English proficiency.
• Experience managing complex projects.
• Organized and responsible.
• Diploma or certification in Program Management.
• Valid passport and visa are a plus.
• Strong communication and negotiation skills.
• Proficiency in Office tools (Excel and PowerPoint).
• Knowledge of technical manufacturing processes (capabilities, rates, etc.).
• Knowledge of financial aspects (quotes, charges) is a plus.
• Experience with OTD, yields, CTBs, P&L analysis, and plan attainment.

What you’ll receive for the great work you provide:

• Competitive salary.
• Life & Medical insurance.
• Christmas bonus.
• Food coupons.
• Savings fund.
• Life insurance.

CP68

Job Category: Operations

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment decisions are based on merit, qualifications, and abilities. We do not discriminate based on age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy, or any other protected status. We are happy to provide reasonable accommodations for disability. Please email [e-mail] for assistance. Note: this email is for disability accommodations only; applications must be submitted through the standard process.