Semi Senior Java Support Engineer -Mexico

Procalidad Analytics; Mérida; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading company in analytics is seeking a Java Support Engineer to join their fully remote team in Mexico. The role involves problem-solving, managing incidents, and improving applications while collaborating with top engineering minds. Ideal candidates have strong Java and SQL skills, a degree in a related field, and 3+ years of experience. Join a culture that encourages growth and innovation while working on impactful projects.

Servicios

100% Remote work

Growth opportunities

Hands-on exposure to new technologies

Friendly and supportive culture

Formación

• 3+ years of experience as a Support Engineer or Java Developer.
• Solid skills in Java, SQL, and UNIX/Linux environments.
• B2 English level or higher.

Responsabilidades

• Analyze and resolve tricky issues in applications.
• Manage incidents and communicate with stakeholders.
• Automate repetitive tasks and improve production environment.

Conocimientos

Java

SQL

UNIX/Linux

Data Structures

Problem-solving

Communication

Structured Programming

Object-Oriented Programming

Scripting languages

Databases

Educación

Degree in Systems Engineering

Degree in Computer Engineering

Degree in Industrial Engineering

Descripción del empleo

100% Remote – Mexico | Only Mexican Citizens

Ready to level up your career in a dynamic, fully remote environment?

We’re looking for a Java Support Engineer who loves problem-solving, codes smart, and is passionate about building better, more reliable systems.

If you're ready to work on impactful projects, improve critical applications, and collaborate with top engineering minds — this is your moment.

What We’re Looking For

A degree in Systems Engineering, Computer Engineering, Industrial Engineering, or related fields.

3+ years of hands-on experience as a Support Engineer or Java Developer.

Solid skills in:

Java, SQL, UNIX/Linux environments

Data Structures (and actually using them in real life, not just theory)

Problem-solving — spot patterns, find root causes, and suggest smart solutions

Great communication skills — you can explain tech stuff clearly to both techies and business folks.

Comfortable working with:

Structured or Object-Oriented Programming (Java)

Scripting languages like Shell Script, Perl, JavaScript, or Python

Databases like Sybase ASE/IQ, Oracle, or DB2

English level: B2 or higher

What You’ll Be Doing

Dive deep into applications to analyze and resolve tricky issues.

Manage incidents and keep users, developers, and stakeholders in the loop.

Spot patterns in recurring failures and help fix them for good.

Work with machine learning-powered tools to automate failure detection and health recovery.

Help automate repetitive tasks so we can all focus on the good stuff.

Join in on Change Management processes to keep our production environment top-notch.

Build detailed runbooks and performance reports to make life easier for everyone.

Always learning, always growing — including working with proprietary technologies (we’ll teach you, no worries!).

Bonus Points (Nice to Have)

Experience in the Financial Services Industry.

Exposure to Big Data/Cluster Computing: Spark, Hadoop, HDFS, XRS (especially with cloud platforms).

A degree in Computer Science, Systems Engineering or similar degrees.

Why You’ll Love It Here

100% Remote: Work from anywhere in Mexico.

Growth: Be part of a high-impact team that encourages innovation.

Learning: You’ll get hands-on exposure to powerful tools and new technologies.

Culture: Friendly, supportive, and tech-driven.

Important:

You must be based in Mexico and hold Mexican citizenship.

In the interest of full transparency, we would like to inform you that we are unable to offer sponsorship for a work visa at this time.

Ready to join us and make an impact?

Apply now and let's build something great together!