Lab Engineer, Device OS

Amazon; Ciudad de México; Presencial; USD 40,000 - 80,000; Jornada completa

Descripción de la vacante

An innovative research and development company is seeking a skilled lab engineer to enhance their device farm lab in Mexico City. In this dynamic role, you will collaborate with development teams to maintain and optimize lab infrastructure, ensuring efficient testing processes. Your expertise will be crucial in troubleshooting issues, automating workflows, and creating comprehensive documentation. This position offers the chance to work in a collaborative environment where your contributions will directly impact the development of cutting-edge consumer electronics. Join a team that values creativity, problem-solving, and a passion for technology.

Formación

• 2+ years as a Lab Engineer or related role.
• Experience with desktop and mobile systems troubleshooting.
• Knowledge of Health and Safety rules in labs.

Responsabilidades

• Support testing activities in the laboratory.
• Troubleshoot lab infrastructure and network issues.
• Automate laboratory processes for efficiency.

Conocimientos

Troubleshooting

Automation

Networking

Scripting (Bash, Python)

Communication

Educación

2-year technical degree in Engineering or Telecommunications

Herramientas

Operating Systems (Mac, Windows, Linux)

CI/CD build automation environments

Descripción del empleo

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced devices like Fire tablets, Fire TV, and Amazon Echo. What will you help us create?

Work hard. Have fun. Make history.

Our team is looking for a talented and inquisitive lab engineer to develop, support, and maintain our device farm lab located in Mexico City. You will work directly with development teams, test automation engineers, and peer QA teams to iteratively improve our software development process. You will be responsible for maintaining various aspects of the device lab, supporting spaces and equipment resources, including hardware and software, and updating all lab infrastructure, equipment, and software configurations.

Key job responsibilities

1. Support operations of the team for a set of testing activities performed in the laboratory.
2. Troubleshoot and fix issues related to test-beds, lab infrastructure, and network.
3. Automate and simplify laboratory processes to increase efficiency.
4. Support engineering teams to solve problems connected to testing activities in the laboratory.
5. Create and maintain lab work instructions, test procedures, and inventory.
6. Understand customer use cases and requirements and implement them into our lab infrastructure.
7. Develop, maintain, and troubleshoot automation and configuration scripts.

Minimum qualifications:

• 2-year technical degree (preferably Engineering or Telecommunications) or equivalent experience.
• At least 2 years of related experience as a Lab Engineer, System Administrator, QA Engineer, or Support Engineer.
• Experience planning and maintaining lab facilities for optimal efficiency and creating new processes when necessary.
• Knowledge of Operating Systems (Mac, Windows, and Linux), PCs, and peripherals.
• Experience configuring and troubleshooting desktop and/or mobile systems.
• Knowledge of computer networks and WiFi.
• Experience troubleshooting Wi-Fi, switches, and routers.
• Knowledge of Health and Safety rules in laboratory environments.
• Basic scripting experience with Bash and/or Python.

Preferred qualifications:

• Experience with other programming languages such as Java or modern languages.
• Proficiency in networking and WiFi concepts.
• Familiarity with CI/CD build automation environments.
• Previous roles in QA or QA Automation.
• Excellent communication and writing skills.

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