Virtual Assistant

GGA Solutions TIJ; Puebla de Zaragoza; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

Join a forward-thinking company as a Virtual Assistant, also known as a Copilot, where you will play a vital role in enhancing the lives of busy individuals. This position allows you to leverage your organizational skills and passion for service by assisting clients with various personal tasks, from planning events to making reservations. If you thrive in a dynamic environment and are excited about using technology to improve efficiency, this role is perfect for you. Become part of a mission-driven team that values empathy and quality service, and help make a difference in people's lives every day.

Formación

• Must have at least 90 days with GGA and no tardies or absences recently.
• Availability to work weekends and on-site in Puebla is required.

Responsabilidades

• Assist clients with personal tasks like reservations, shopping, and event planning.
• Interact directly with clients and manage multiple priorities effectively.

Conocimientos

Problem Solving

Detail-oriented

Customer Service

Organizational Skills

People Skills

Technology Savvy

Herramientas

Zendesk

Google Suite

Descripción del empleo

This is your opportunity to grow at GGA as Virtual Assistant for our new campaign. And earn more! Up to $5,000 MXN weekly.

We call the role a 'Copilot' because you're working alongside our members and the rest of our team to get things done. First and foremost, you are passionate about helping us build this business and delivering the most exceptional service to our members every single day.

You're probably that person in your friend group who does the planning, the one who buys the best gifts for their friends and family, and the person others turn to for help and inspiration to get things done. We want to pay you to do those things and join our team!

You're a self-starter, with an appetite for a critical role in an entrepreneurial environment, and you understand how our mission is making the world a better place.

You love technology and are excited about the possibilities and change it can bring. You're eager to work with some of the latest thinking and tools in the AI space to supercharge your organizational skills.

We are looking for copilots who can serve our clients. You will be an integral part of our mission, serving a broad range of personal tasks on behalf of our clients, who come from diverse professional and cultural backgrounds.

Tasks may include making reservations, shopping, gifting, event planning, travel assistance, and other tasks to support daily life. As a copilot, you will interact directly with clients, research options, contact vendors, and make purchases on their behalf.

Abilities You Should Have

• Problem solver: motivated by getting things done, learning, solving problems, and finding the best ways to operate.
• Taste and discernment: able to find great new spots wherever they are hidden.
• Detail-oriented: 'sweat the small stuff' and ensure details are correct, knowing that's what matters.
• Customer-obsessed: high standards, going above and beyond for members, and raising the bar for quality.
• Great people skills: able to work with diverse groups and communicate effectively both verbally and in writing.
• Obsessively organized: capable of managing multiple priorities effectively.
• Excited about technology, including AI tools, Zendesk, and Google Suite.

All these qualities support your natural empathy with our mission of empowering busy people, working parents, and democratizing access to personal assistants.

Requirements

• At least 90 days with GGA
• Availability to work weekends
• Availability to work on-site in Puebla
• No tardies in the last 30 days
• No unjustified absences in the last 60 days
• At least 85% QA score in the last 30 days