Security Monitoring Analysts (Bilingual)

Schneider National; Apodaca; Presencial; MXN 120,000 - 240,000; Jornada completa

Descripción de la vacante

Una empresa innovadora busca un Analista de Monitoreo de Seguridad para unirse a su equipo. Este rol es crucial para garantizar la seguridad operativa 24/7, supervisando sistemas de control de acceso, detección de intrusos y cámaras de vigilancia. El candidato ideal debe tener habilidades analíticas, ser proactivo, y estar dispuesto a trabajar en horarios rotativos. Además, se requiere un alto nivel de comunicación y la capacidad de manejar herramientas tecnológicas avanzadas. Si te apasiona la seguridad y la tecnología, esta es tu oportunidad para marcar la diferencia en un entorno dinámico y desafiante.

Formación

• Disponibilidad total para rotar horarios y adaptarse a nuevas tecnologías.
• Excelentes habilidades de comunicación, tanto escritas como verbales.

Responsabilidades

• Monitorear la operación y reaccionar rápidamente ante crisis.
• Gestionar y mantener sistemas de seguridad electrónicos en funcionamiento.

Conocimientos

Capacidad Analítica

Gestión de Crisis

Habilidades de Comunicación

Dominio de PC

Manejo de GPS

Sistemas de CCTV

Conocimientos en equipos de protección

Educación

Diploma de secundaria

TSU en campos de IT

Licenciatura en Ciencias de la Computación

Herramientas

Power BI

Tableau

Oracle

SQL

Microsoft Office

MS SharePoint

PowerApps

Descripción del empleo

Job Position: Security Monitoring Analysts

Job Description:

Among their responsibilities includes 24/7 NAM operation support for the operation of the security systems for access control, intrusion detection, monitoring alarm systems and surveillance cameras, supervising guards’ assistance, keeping an eye on suspicious activities and behaviors, GPS monitoring for Cargo and Logistics shipments, executing strategies to enforce security protocols, and primary responding to distress.

Responsibilities:

1. Monitor the operation, analyze AI models preventing risks and threats and fast react against any crisis.
2. Remotely monitor security cameras for suspicious or unusual activity.
3. Operate and control ID Badging and access control.
4. Manage, operate, and maintain electronic security systems and devices in working order.
5. Coordinate with internal departments in case of emergency or an accident.
6. Dispatch emergency calls to respond to video-triggered incidents/situations.
7. Maintain familiarity with Workplace Policy and other office rules and regulations.
8. Operate the security program, Security Command Center emergency number, providing advice and telephone assistance to employees, collecting information, statistics, and reporting incidents.
9. Electronically maintain accurate and complete security records.
10. Promote Security Awareness.
11. Contribute to the creation/development and implementation of the tools needed to:
12. Manage Security travelers and assistance.
13. Track trucks via GPS from facilities to final destination.
14. Build dashboards, reports, and analyses of KPIs and RSOC Performance.
15. Participate in projects related to tools, electronic systems, maintenance, and upgrades.

Requirements:

1. Full availability to rotate schedules.
2. High school diploma, TSU IT Fields / Bachelor’s Degree or equivalent.
3. Computer/tech savvy and adapt to new software quickly.
4. Excellent communication skills – both written and verbal.
5. Strong computer skills, must have experience with Reporting, Power BI, Tableau, Databases like Oracle, SQL, Microsoft Office, MS SharePoint, and PowerApps as a plus.
6. Strong decision-making ability – shows good judgment and confidence.
7. English 85% - 90%.
8. Driver’s license.

Scholarship:

TSU / Bachelor’s Degree in Computer Science, Information Technology related fields, criminology, Business Administration, Industrial Engineer Administrator, and/or Systems Engineer or related career.

Experience:

1. Reporting, Data Analysis, Data Queries & Joins, (Basic knowledge of Data Science / Big Data as a Plus).
2. Experience in monitoring and GPS tracking and/or experience in security services/projects. (Not Required, but a plus).
3. Knowledge on CTPAT and OEA certifications (Not Required, but a plus).

Skills:

1. Proactive, Analytical Capacity, Crisis Management, Teamwork, Communication Skills, PC Dominion, Office Management, general knowledge in protection equipment and emergency response.
2. GPS Handling, CCTV Systems, and Security Systems.
3. (Not Required, but a plus): French language knowledge.

Attitudes:

Justice, Transparency, Loyalty, Integrity, Proactive, Honest, Observer, Dynamic, with Leadership, Respectable, Public Relations Management, Service Attitude, Flexibility, Self Control, Self Confidence, High Tolerance.