Community & Culture Coordinator

儲; Valle de Chalco Solidaridad; Híbrido; MXN 30,000 - 60,000; Jornada completa

Descripción de la vacante

An established industry player is on the lookout for an HR Engagement Coordinator to enhance its vibrant culture. This pivotal role involves supporting culture operations and ensuring alignment with the company’s mission of community investment. The ideal candidate will thrive in a fast-paced environment, juggling multiple tasks while fostering relationships across teams and with community organizations. With a focus on employee engagement and event execution, this position promises a dynamic work experience where your contributions will make a real difference. Join a company that values diversity and supports its employees' growth through mentorship and development opportunities.

Servicios

Hybrid Work Opportunities

Flexible Time Off

Career Development & Mentoring Programs

Health & Wellness Benefits

Paid Parental Leave

Community Volunteering Programs

Employee Recognition Programs

Formación

• 5+ years of experience in HR or related fields.
• Experience in planning and executing events and culture initiatives.
• Strong customer service and interpersonal skills.

Responsabilidades

• Deliver exceptional service through flawless event execution.
• Assist with planning internal/external events and initiatives.
• Support internal communications related to HR and company culture.

Conocimientos

Organizational Skills

Communication Skills

Project Management

Event Coordination

Relationship Building

Attention to Detail

Educación

Bachelor’s degree in Communications

Bachelor’s degree in Business

Advanced degree

Herramientas

Microsoft Outlook

Microsoft Word

Microsoft Teams

Microsoft Excel

Descripción del empleo

As passionate about our people as we are about our mission.

What We’re All About:

Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

Q2 is seeking an HREngagement Coordinator,who will embody and help promote the Q2 culture both internally and externally. Reporting directly to the Vice President, Engagement & Talent Attraction, this person’s main function will be to support culture tactical operations to ensure Q2’s culture remains authentic to the company’s mission and founding principles, which includea strong foundation in giving back to the communities and the financial institutions we serve.

We are seeking an organized and detail-oriented coordinator to provide administrative support across a range of programs including culture, community and other employee engagement initiatives. This position is key to maintaining efficient HR operations, coordinating internal programs, and ensuring consistent communication of activities across the organization.

To be successful, this will require building relationships internally with employees, as well as with community organizations in all our locations worldwide.Additionally, they will need to collaborate with our internal and external resources to support and execute culture and community programs & events (virtual and in-person).We collectively strive to support a culture strategy that emphasizes inclusion of all team members and represents the richness of global experiences. This role is fast-paced and demands someone who thinks in a solution-oriented approach and pays close attention to details.

The Job At-A-Glance:

• Deliver exceptional service to Q2 employees through flawless event execution aligned to overall engagement goals

• Partner with various teams across Q2 to achieve desired outcomes including participation, employee satisfaction, year over year growth, etc. (Marketing, Business Operations, and others where appropriate)

• Assist with the planning and coordination of internal/external events, appreciation initiatives, and sponsorship requests

• Support internal communications efforts, including newsletters, announcements, and updates related to HR and company culture to help create well informed participants, sponsors and high levels of engagement.

• Manage planning and logistics with event (virtual and onsite in our offices) preparations, schedules, communications, vendor management, technologies, budgets and ad hoc project needs

• Own administrative support for engagement technology tools and vendors

• Provide calendar management and scheduling support for Engagement team when needed

• Monitor supply levels and coordinate ordering for branded materials, event supplies, etc.

• Track and manage event and program budgets in Excel, including using formulas and functions for tracking and summarizing expenses.

• Support multiple team members with various administrative tasks, often juggling requests from different stakeholders.

• Ensure timely communication, follow-up, and documentation of all assigned tasks.

• Ad hoc projects as assigned

Bring Your Passion, Do What You Love. Here’s What We’re Looking For:

• Typically requires a Bachelor’s degree in Communications, Business or related fields and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience.

• Proven planning and organizational skills, attention to detail, and ability to handle multiple tasks and shifting priorities

• Experience supporting and implementing international culture and community strategies, including planning for and delivering activities & approaches to reinforce Q2’s culture and mission

• Experience planning logistics and coordinating across internal teams and vendors to support virtual and in-person events

• Evidence of exceptional relationship-building and communication skills

• High degree of self-motivation and drive; comfort working autonomously as well as working in teams

• Ability to establish relationships within a matrix organization and at all levels

• Attention to detail, exceptional project management, time management, event management, and vendor management skills

• Strong customer service and interpersonal skills needed

• Ability to travel (up to 30%)

• Flexibility in work schedule is required (to include some evenings and weekends a few times per month as needed)

• Experience and proficiency in Microsoft Outlook, Word, Teams and Excel including experience with formulas, formatting, and charts.

• Comfort working with digital platforms and systems (e.g., calendar tools, tracking software, intranet portals).

• Strong written and verbal communication skills.

• Knowledge of time zone differences and experience scheduling meetings or events across various regions.

• Ability to adapt to shifting priorities and work both independently and collaboratively.

This position requires fluent written and oral communication in English.

Health & Wellness

• Hybrid Work Opportunities

• Flexible Time Off

• Career Development & Mentoring Programs

• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents

• Community Volunteering & Company Philanthropy Programs

• Employee Peer Recognition Programs – “You Earned it”

Click here to find out more about the benefits we offer.

How We Give Back to the Community:

You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.