People & Culture Coordinator

Four Seasons Hotel; Cabo San Lucas; Presencial; USD 30,000 - 50,000; Jornada completa

Descripción de la vacante

An established industry player is seeking a People & Culture Coordinator to enhance the employee experience at their luxury resort. This role involves supporting HR functions such as recruitment, onboarding, and employee relations, ensuring a positive work environment. Ideal candidates will possess strong organizational and communication skills, along with a background in HR or business administration. Join a team dedicated to delivering exceptional service and fostering a culture of recognition and development. This is a fantastic opportunity to grow within a prestigious brand known for its commitment to excellence.

Servicios

Highly competitive salaries

Annual incentive plan

Shuttle service

Complimentary dry cleaning for uniforms

In-house workshops for staff

Employee Service Awards

Employee of the Month

Employee of the Year

Formación

• 1-2 years of experience in HR or similar role, preferably in hospitality.
• Knowledge of local labor laws and HR best practices.

Responsabilidades

• Assist with onboarding and orientation for new hires.
• Maintain accurate employee records and serve as HR contact.

Conocimientos

Organizational Skills

Interpersonal Skills

Communication Skills

Discretion and Integrity

Bilingual (English and Spanish)

Educación

Bachelor's degree in Human Resources

Bachelor's degree in Business Administration

Herramientas

Microsoft Office

Abrhil Soft systems

Descripción del empleo

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights, and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Laid-back luxury meets bucket-list adventure on this undiscovered east cape of Los Cabo. A place for those with a taste for the undiscovered and the extraordinary, our East Cape location on Mexico’s Baja California Peninsula is the epicentre for adventure. Swim in the most expansive beach in Los Cabos or set sail from our private marina on the Sea of Cortez, coined “the aquarium of the world” by famed oceanographer Jacques Cousteau.

About Four Seasons Resort and Residences Los Cabos at Costa Palmas:

Located in LA RIBERA, our resort will be part of the exclusive Costa Palmas community, featuring a private marina and a members-only beach and yacht club, along a two-mile stretch of pristine white sand and the warm, swimmable waters of the Sea of Cortez. Los Cabos is a favored destination for luxury travelers and aligns well with Four Seasons' expansion in Mexico. We look forward to welcoming guests to experience our legendary service and explore Baja's eastern coast through various activities including swimming, snorkeling, sportfishing, golf, and desert adventures.

Learn more about Four Seasons Resort and Residences Los Cabos at Costa Palmas:

• Hotel Site: https://www.fourseasons.com/es/loscabos/
• Instagram: #fsloscabos

About the role of People & Culture Coordinator:

The People & Culture Coordinator supports daily HR functions at the resort, including recruitment, onboarding, employee relations, training coordination, and HR administration. This role acts as a key liaison between employees and management to foster a positive work environment.

What you will do:

• Assist with onboarding and orientation for new hires.
• Maintain accurate employee records in physical and digital formats.
• Serve as a point of contact for employee inquiries regarding HR policies, procedures, and benefits.
• Prepare HR reports and documentation as needed.
• Support employee relations matters with confidentiality and professionalism.
• Ensure compliance with labor laws and internal policies.
• Collaborate with payroll and finance teams to ensure accurate employee data.

What you bring:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 1–2 years of experience in a similar role; hospitality or resort experience is preferred.
• Knowledge of local labor laws and HR best practices.
• Strong organizational and time management skills.
• Excellent interpersonal and communication skills.
• Discretion and integrity with confidential information.
• Proficiency in Microsoft Office; experience with Abrhil Soft systems is a plus.
• Bilingual (English and Spanish) preferred, depending on resort location.

What we offer:

• Compensation: Highly competitive salaries and an annual incentive plan for Department Head roles.
• Transport: Shuttle service from San Lucas and San Jose del Cabo.
• Uniforms: Complimentary dry cleaning for employee uniforms.
• Training & Development: In-house workshops for staff and management.
• Recognition: Employee Service Awards, Employee of the Month, and Employee of the Year.

Service Culture:

Four Seasons ranks among the world's best hotels and most prestigious brands. Our greatest asset is our people, and we believe everyone should have dignity, pride, and satisfaction in their work.

Learn more:

• Company Site: www.fourseasons.com
• Careers: https://careers.fourseasons.com/us/en
• LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts
• Facebook: https://www.facebook.com/FourSeasonsJobs
• Twitter: https://twitter.com/FourSeasonsJobs