Crossborder Carriers Procurement and Operations Manager

H&CO Latam; México; Presencial; MXN 40,000 - 80,000; Jornada completa

Descripción de la vacante

An established industry player in logistics is seeking a Crossborder Carriers Procurement and Operations Manager to lead carrier operations and procurement for cross-border movements. This role involves ensuring compliance with safety standards, optimizing costs, and maintaining strong relationships with carriers and government agencies. The ideal candidate will have a proven track record in logistics management, excellent communication skills in both English and Spanish, and the ability to make data-driven decisions. Join a dynamic team committed to excellence in supply chain management and make a significant impact in the logistics sector.

Formación

• 3+ years in carrier operations, procurement, or cross-border logistics.
• Familiarity with CTPAT, OEA, and Transporte Limpio programs.

Responsabilidades

• Oversee carrier operations and procurement activities for Northbound and Southbound movements.
• Ensure compliance with U.S. and Mexico customs and transportation systems.

Conocimientos

Carrier Operations Management

Procurement

Bilingual (English/Spanish)

Problem-Solving

Data-Driven Decision Making

Educación

Bachelor’s degree in Business, Logistics, or Supply Chain Management

Herramientas

TMS

WMS

McLeod

Microsoft Office (Excel, Word)

YMS

Descripción del empleo

About the Company

We are a leading logistics company operating in cross-border supply chain management between Mexico and the United States. Our mission is to ensure seamless, efficient, and compliant transportation by managing carrier operations across 33 key border crossing points. Our team is committed to maintaining the highest standards in procurement, compliance, and customer satisfaction.

The Role

The Crossborder Carriers Procurement and Operations Manager is responsible for overseeing all carrier operations and procurement activities for Northbound (NB) and Southbound (SB) movements. This position ensures carrier performance, compliance, and cost optimization while coordinating with internal teams, external carriers, and government entities.

Key Responsibilities

Carrier Procurement

• Maintain at least 10 qualified carrier options per border crossing point.
• Conduct on-site audits and validate carrier compliance with certifications and safety standards.
• Ensure carriers meet Transportes Limpio, CTPAT, and OEA requirements.

Operational Execution

• Manage day-to-day operations of carrier activities for all border crossings.
• Ensure capacity availability, accurate rate sheets, and timely assignments.
• Address operational issues such as late arrivals, inefficiencies, or delays.

Compliance & Risk Management

• Ensure all carriers are certified or compliant with U.S. CBP's CTPAT and Mexico's OEA standards.
• Guarantee shipments are executed per contract terms, and mitigate delays or errors to avoid penalties.

Customer and Carrier Relations

• Maintain continuous communication to ensure compliance, satisfaction, and prompt payments.
• Develop strong relationships with carriers, government agencies, and internal stakeholders.

Cost and Efficiency Optimization

• Monitor and analyze toll fees, crossing times, hours of service, and carrier charges.
• Propose optimized routes and efficient operational strategies.

Reporting & Problem-Solving

• Provide real-time visibility and EDI updates.
• Investigate and resolve disruptions, discrepancies, or audit findings.

Tools and Software

• Logistics Systems: McLeod, WMS, YMS, TMS.
• Communication Tools: Microsoft Teams, email, phone systems, WhatsApp, texts.
• Monitoring Tools: Government camera systems, internet access, and strong personal relationships with authorities at crossing points.

Education & Qualifications

• Education: Bachelor’s degree in Business, Logistics, Supply Chain Management, or related field.
• Certifications: Familiarity with CTPAT, OEA, and Transporte Limpio programs.
• Experience:
• Minimum 3+ years in carrier operations, procurement, or cross-border logistics.
• Experience with U.S. and Mexico customs and transportation systems.
• Project management experience is a plus.
• Technical Skills:
• Proficiency in TMS, YMS, WMS.
• Strong command of Microsoft Office (Excel, Word).
• Ability to use tracking tools and web-based platforms.

Core Competencies

• Leadership:
• Proven ability to lead and mentor teams, conduct carrier evaluations, and manage high-stakes negotiations.
• Communication:
• Bilingual (English/Spanish) required, with excellent verbal and written communication skills.
• Problem-Solving:
• Data-driven decision-making, with the ability to resolve operational challenges quickly and efficiently.

Working Conditions

• Schedule: Monday to Friday, 8:00 AM to 5:00 PM. Must be available on-call due to the 24/7 nature of logistics.
• Location: Office-based with occasional visits to carrier facilities, customer sites, and government agencies.
• Travel: Some travel required to border crossing locations and partner sites.

Key Performance Indicators (KPIs)

• Cost per border crossing point (NB and SB).
• On-time delivery performance for SB and NB shipments.
• Optimization of carrier and border crossing utilization.
• Customer satisfaction scores and feedback.
• Reduction of operational costs, including carrier fees, wait times, and crossing inefficiencies.