E-commerce Operations Lead

Richemont (Cartier/Van Cleef); México; On-site; MXN 420,000 - 640,000; Full time

Job summary

Montblanc in Mexico seeks a data analytics professional to collect, analyze, and report data measuring the impact of online marketing vehicles and features.

You will research customer segments, trends, and needs, support marketing activity reviews, and prepare analytics reports. You will coordinate with internal teams and stay updated on data management practices to improve performance.

Qualifications

• Bachelor's Degree or Equivalent Level is required.
• Experienced practitioner able to work unsupervised.
• Basic experience in coordinating the work of others.

Responsibilities

• Collect, analyze, and report data to measure the impact of online marketing vehicles and online features and services.
• Conduct research and analyze data to understand customer segments, trends, needs, and expectations.
• Support data collection and participate in marketing activity reviews to identify improvement opportunities.
• Identify new opportunities and trends in the digital marketing space and implement initiatives to enhance digital marketing capabilities.
• Prepare various data and analytics reports.
• Resolve complex queries from internal or external customers or suppliers by providing information on processes and policies.
• Prepare and organize online storefront sales material, including product descriptions and subject lines, optimizing content for search engine criteria for specific products.
• Collate and analyze data using preset tools, methods, and formats, working independently.
• Use data management systems to access required information.
• Develop personal capabilities through assessment, development planning, formal and informal training, and coaching; gain or maintain external professional accreditation to improve performance and fulfill personal potential.
• Maintain an understanding of relevant technology, external regulations, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Education

Bachelor's Degree or equivalent level

Job description

Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.

YOUR MISSION:

Responsible for collecting, analyzing, and reporting data to measure the impact of online marketing vehicles and online features and services.

HOW WILL YOU MAKE AN IMPACT?

• Collect, analyze, and report data to measure the impact of online marketing vehicles and online features and services.
• Conduct research and analyze data to develop a comprehensive understanding of customer segments, trends, needs, and expectations.
• Support data collection and participate in marketing activity reviews to identify improvement opportunities.
• Identify new opportunities and trends in the digital marketing space and implement initiatives to enhance digital marketing capabilities.
• Prepare various data and analytics reports.
• Resolve complex queries from internal or external customers or suppliers by providing information on processes and policies, referring issues for policy interpretation when necessary.
• Prepare and organize online storefront sales material, including product descriptions and subject lines, optimizing content for search engine criteria for specific products.
• Collate and analyze data using preset tools, methods, and formats, working independently.
• Use data management systems to access required information.
• Develop personal capabilities through assessment, development planning, formal and informal training, and coaching; gain or maintain external professional accreditation to improve performance and fulfill personal potential.
• Maintain an understanding of relevant technology, external regulations, and industry best practices through ongoing education, attending conferences, and reading specialist media.
• Bachelor's Degree or equivalent level required.
• Experienced practitioner able to work unsupervised.
• Basic experience in coordinating the work of others.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

Bachelor's Degree or Equivalent Level

Experienced practitioner able to work unsupervised.