E-commerce Operations Lead

MX02 Richemont de Mexico S.A.deCV.; México; On-site; MXN 420,000 - 660,000; Full time

Job summary

Richemont de Mexico S.A.deCV. seeks a data analytics specialist to measure online marketing impact across vehicles and features. Focus on collecting, analyzing, and reporting data to drive optimization in digital commerce for Montblanc products.

The role requires a Bachelor's Degree or equivalent, with experience working unsupervised and coordinating others. You will develop insights on customer segments, trends, and opportunities to improve marketing effectiveness and performance.

Qualifications

• Bachelor's Degree or Equivalent Level.
• Experienced practitioner able to work unsupervised.
• Basic experience in coordinating the work of others.

Responsibilities

• Collect, analyze, and report data to measure the impact of online marketing vehicles and online features and services.
• Conduct research and analyze data to understand customer segments, trends, needs, and expectations.
• Support data collection and participate in marketing activity reviews to identify improvement opportunities.
• Identify new opportunities and trends in the digital marketing space and implement initiatives to enhance digital marketing capabilities.
• Prepare various data and analytics reports.
• Resolve complex queries from internal or external customers or suppliers by providing information on processes and policies.
• Prepare and organize online storefront sales material, including product descriptions and subject lines, optimizing content for search engine criteria.

Skills

Data analysis

Analytical thinking

Communication

Education

Bachelor's Degree

Job description

Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship.

With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.

YOUR MISSION: Responsible for collecting, analyzing, and reporting data to measure the impact of online marketing vehicles and online features and services.

HOW WILL YOU MAKE AN IMPACT?

• Collect, analyze, and report data to measure the impact of online marketing vehicles and online features and services.
• Conduct research and analyze data to develop a comprehensive understanding of customer segments, trends, needs, and expectations.
• Support data collection and participate in marketing activity reviews to identify improvement opportunities.
• Identify new opportunities and trends in the digital marketing space and implement initiatives to enhance digital marketing capabilities.
• Prepare various data and analytics reports.
• Resolve complex queries from internal or external customers or suppliers by providing information on processes and policies, referring issues for policy interpretation when necessary.
• Prepare and organize online storefront sales material, including product descriptions and subject lines, optimizing content for search engine criteria for specific products.
• Collate and analyze data using preset tools, methods, and formats, working independently.
• Use data management systems to access required information.
• Develop personal capabilities through assessment, development planning, formal and informal training, and coaching; gain or maintain external professional accreditation to improve performance and fulfill personal potential.
• Maintain an understanding of relevant technology, external regulations, and industry best practices through ongoing education, attending conferences, and reading specialist media.
• Bachelor's Degree or equivalent level required.
• Experienced practitioner able to work unsupervised.
• Basic experience in coordinating the work of others.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

Bachelor's Degree or Equivalent Level Experienced practitioner able to work unsupervised.

In our Group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big.