E-commerce Operations Lead

Montblanc; Ciudad de México; On-site; MXN 800,000 - 1,000,000; Full time

Job summary

Montblanc is seeking an E-commerce Operations Lead in Mexico City to measure the impact of online marketing vehicles and storefront features. You will collect, analyze, and report on data, study customer segments, and support marketing reviews to drive improvements in digital capabilities.

The role requires a Bachelor's degree or equivalent and proven ability to work unsupervised, with some experience coordinating others.

Qualifications

• Bachelor's Degree or equivalent level required.
• Experienced practitioner able to work unsupervised.
• Basic experience in coordinating the work of others.

Responsibilities

• Collect, analyze, and report data to measure the impact of online marketing vehicles and online features and services.
• Conduct research and analyze data to understand customer segments, trends, needs, and expectations.
• Support data collection and participate in marketing activity reviews to identify improvement opportunities.
• Identify new opportunities and trends in the digital marketing space and implement initiatives to enhance digital marketing capabilities.
• Prepare various data and analytics reports.
• Resolve complex queries from internal or external customers or suppliers by providing information on processes and policies.
• Prepare and organize online storefront sales material, including product descriptions and subject lines, optimizing content for search engine criteria for specific products.
• Collate and analyze data using preset tools, methods, and formats, working independently.
• Use data management systems to access required information.
• Develop personal capabilities through assessment, development planning, and training; gain or maintain external accreditation.

Skills

Data analysis

Data reporting

Market research

SEO optimization

Data management

Stakeholder management

Independent work

Team coordination

Education

Bachelor's degree or equivalent

Job description

# E-commerce Operations Lead* Commercial* Mexico City, MX* PermanentApply Now1. Jobs2. Montblanc3. E-commerce Operations Lead## Reference code: JR135744Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. And we keep pushing the boundaries. We combine the best of tradition, technology and design in writing instruments, watches, leather goods, new technologies and selected accessories. With our name and in our emblem, we embody this mission: to implement bold ideas with outstanding craftsmanship and create refined products for people with highest expectations. In doing so, we are at the forefront of technology and design, drawing on the passion of more than 3,000 employees and living a culture that - like our products - inspires people to unleash their potential, to thrive and to achieve.YOUR MISSION: Responsible for collecting, analyzing, and reporting data to measure the impact of online marketing vehicles and online features and services. HOW WILL YOU MAKE AN IMPACT? - Collect, analyze, and report data to measure the impact of online marketing vehicles and online features and services. - Conduct research and analyze data to develop a comprehensive understanding of customer segments, trends, needs, and expectations. - Support data collection and participate in marketing activity reviews to identify improvement opportunities. - Identify new opportunities and trends in the digital marketing space and implement initiatives to enhance digital marketing capabilities. - Prepare various data and analytics reports. - Resolve complex queries from internal or external customers or suppliers by providing information on processes and policies, referring issues for policy interpretation when necessary. - Prepare and organize online storefront sales material, including product descriptions and subject lines, optimizing content for search engine criteria for specific products. - Collate and analyze data using preset tools, methods, and formats, working independently. - Use data management systems to access required information. - Develop personal capabilities through assessment, development planning, formal and informal training, and coaching; gain or maintain external professional accreditation to improve performance and fulfill personal potential. - Maintain an understanding of relevant technology, external regulations, and industry best practices through ongoing education, attending conferences, and reading specialist media. - Bachelor's Degree or equivalent level required. - Experienced practitioner able to work unsupervised. - Basic experience in coordinating the work of others. HOW WILL YOU EXPERIENCE SUCCESS WITH US? Bachelor's Degree or Equivalent Level Experienced practitioner able to work unsupervised.