Sales associate

FashionUnited Group; Cancún; Hybrid; MXN 600,000 - 800,000; Full time

Job summary

Montblanc is seeking a Sales Associate to manage a sales channel, including direct, online, or retail operations. You will develop strategies, identify opportunities, set targets, and monitor performance to drive sales growth.

You will negotiate contracts and support partners to enable effective selling of our luxury products. As a subject matter expert, you will oversee pricing projects, manage major contracts, and ensure CRM systems are implemented and maintained.

Qualifications

• Master's degree or equivalent level of education.
• Experience supervising others and handling a broad set of situations.

Responsibilities

• Develop and implement relationship management plans for complex accounts.
• Set objectives for sales calls and tailor presentations to decision-makers.
• Build a professional network and represent the organization at events.
• Configure product-and-services solutions and negotiate terms.
• Manage pricing and terms projects with external partners.
• Oversee CRM implementation and improvement opportunities.
• Ensure compliance with diversity and inclusion guidelines.

Skills

Relationship management

Negotiation

Presentation skills

CRM familiarity

Education

Master's degree

Tools

CRM systems

Job description

Sales associate

Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.

YOUR MISSION

Manage a sales channel, such as such direct sales, online sales, or retail sales. Develop and implement channel sales strategies that align with the overall business objectives. Identify new business opportunities, set sales targets, and monitor performance metrics to ensure that the channel is meeting or exceeding sales goals. Manage relationships with channel partners, negotiate contracts, and provide training and support to ensure that the partners are equipped to sell the organization's products or services effectively.

HOW WILL YOU MAKE AN IMPACT

• Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization, enabling effective two-way flow of information and resolution of issues.
• Set clear objectives for each sales call; develop and deliver presentations tailored to the known interests, needs, issues, and concerns of decision-makers and influencers within the customer organization; gather and analyze relevant information; and secure agreement to a statement of customer requirements.
• Cultivate a personal network within the business sector and represent the organization at industry events to obtain market intelligence and enhance the visibility and reputation of the organization, its products, and services.
• Configure complex product-and-services solutions and associated contractual terms that meet the customer's mid- to long-term needs, incorporating input from relevant internal specialists. Present solutions to customer representatives and negotiate agreements within predefined commercial parameters, or review and authorize sales proposals from team members that deviate from standard terms, escalating issues to senior management as necessary.
• Manage and deliver pricing and terms projects, negotiating with external strategic partners on pricing and terms.
• Control specific segments of the organization's business performance metrics, ensuring strategic alignment with financial goals and objectives.
• Manage a portfolio of contracts and negotiate service-level agreements, planning, coordinating, and supervising activities related to major contracts.
• Oversee the implementation and maintenance of the CRM system within the area of responsibility, identifying and communicating opportunities for system improvement to enhance customer relationship management.
• Implement and control compliance management for specific segments of the organization's external partners.
• Develop product education courses to meet identified needs, improving performance and meeting business requirements.
• Act as a subject matter expert in technology, policy, regulation, or operational management for the team, maintaining external accreditations and an in-depth understanding of current and emerging external regulations and industry best practices through continuing professional development, attending conferences, and reading specialist media.
• Ensure all activities and responsibilities are conducted in accordance with the company's diversity and inclusion guidelines.
• Required qualifications include a Master's Degree or equivalent level of education, extensive experience enabling the job holder to handle the majority of situations and advise others, and experience in general supervision of more junior colleagues.

HOW WILL YOU EXPERIENCE SUCCESS WITH US

Master's Degree or Equivalent LevelExperience enables job holder to deal with the majority of situations and to advise others.