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E-Commerce Comex Sr Manager

PPG

Tultitlán

Presencial

USD 80,000 - 120,000

Jornada completa

Hace 13 días

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Descripción de la vacante

At PPG, as an Omnichannel E-commerce Sr. Manager, you'll lead the transformation of an omnichannel strategy across various platforms. You'll integrate new technologies to enhance customer experiences while managing budgets and overseeing project performance in a dynamic team atmosphere.

Servicios

Pension plan
Medical insurance
Life insurance

Formación

  • 5+ years of experience in e-commerce and omnichannel strategy.
  • Experience with Agile methodologies such as Scrum, SAFe, and PMI is desirable.
  • Fluency in English is mandatory.

Responsabilidades

  • Develop and implement an omnichannel commerce strategy for improved customer experience.
  • Lead a team in managing payment gateways, catalog execution, and product value.
  • Monitor and report on project performance, identifying areas for improvement.

Conocimientos

Leadership
Communication
Teamwork
Inspiring Thinking

Educación

Bachelor’s Degree

Herramientas

Data Analytics Tools
Content Management Platforms
Pricing and Product Systems

Descripción del empleo

As an Omnichannel E-commerce Sr. Manager at PPG Comex, you will lead the strategic transformation of a 360° omnichannel vision, encompassing physical, digital, and new platforms. This role is essential for managing omnichannel technologies and strategies to enhance customer experience across all touchpoints. You will report directly to the Omnichannel Head and collaborate with global teams and external suppliers.

Key Responsibilities

  1. Develop and implement an omnichannel commerce strategy ensuring consistency and quality across all channels by integrating new technologies and processes to improve customer experience.
  2. Lead a team of specialists in areas such as payment gateways, media mix, catalog execution, and product value.
  3. Enhance Omnichannel Lab strategies, including social commerce, display commerce, marketplace enablement, last mile, assisted commerce (physical stores, call centers, inspirational stores), and latest platforms.
  4. Develop strategies that integrate physical, digital, and emerging platforms; monitor and report on project performance, identifying areas for improvement.
  5. Manage budgets and financial resources to ensure timely project delivery.
  6. Oversee scope areas including Architectural Coatings, Hardware, and Central America.
  7. Identify opportunities for improvement and optimization in existing e-commerce, virtual advisory, and artificial intelligence projects.

Qualifications

  1. Bachelor’s Degree
  2. 5+ years of experience in e-commerce and omnichannel strategy, including content management platforms, pricing and product systems, and data analytics tools.
  3. Experience in generating indicators, plans, forecasts, investments, and reports.
  4. Understanding and application of Agile and project management methodologies such as Scrum, SAFe, and PMI is desirable.
  5. Fluent in English is mandatory.
  6. Skills: Leadership, communication, teamwork, inspiring thinking.

Benefits such as pension plan, medical insurance, life insurance, and salary will be discussed during the interview. Compensation varies by location and is influenced by skills, experience, qualifications, and organizational needs. Additional incentives may apply.

Our employee benefits programs support health and well-being, with coverage and benefits governed by applicable plans and documents.

About Us

At PPG, we make it happen. We seek candidates of high integrity and professionalism who share our values and are committed to continuous improvement. PPG: WE PROTECT AND BEAUTIFY THE WORLD. We lead in innovation, sustainability, and color, helping customers across various markets enhance surfaces in numerous ways. Learn more at www.ppg.com and follow @PPG on Twitter.

The PPG Way

  • Partner with customers to create mutual value.
  • Be “One PPG” to the world.
  • Trust our people every day, in every way.
  • Make it happen.
  • Run it like we own it.
  • Strive to do better every day.

PPG is an equal opportunity employer, fostering a diverse and inclusive environment. We consider all qualified applicants without discrimination. For assistance due to disability, contact recruiting@ppg.com. We value your feedback on our recruitment process via Glassdoor.

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