District Aftersales Manager

Jetour Soueast México; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

Una empresa innovadora en la industria automotriz busca un profesional para liderar estrategias de posventa y asegurar la satisfacción del cliente. Este rol implica planificar y ejecutar actividades comerciales, apoyar a los concesionarios con problemas técnicos, y analizar condiciones del mercado para alcanzar los objetivos de ventas. Si tienes habilidades interpersonales y analíticas excepcionales, y estás listo para motivar a un equipo hacia el éxito, esta oportunidad es perfecta para ti. Únete a un equipo dinámico y contribuye al crecimiento de una marca en expansión en el sector automotriz.

Formación

• Conocimiento en administración de empresas y finanzas.
• Experiencia en operaciones mayoristas y minoristas.

Responsabilidades

• Planificar y supervisar estrategias de posventa en el distrito.
• Desarrollar planes de acción específicos con el equipo de campo.

Conocimientos

Habilidades interpersonales

Habilidades analíticas

Comunicación oral y escrita

Habilidades de negociación

Motivador y docente

Comunicación en inglés

Habilidades de reporte

Educación

Administración de empresas

Contabilidad

Marketing

Economía

Finanzas

Descripción del empleo

About Us

Soueast Motor Corporation, founded in 1995, is a Chinese company based in Fuzhou, Fujian Province. It is engaged in vehicle manufacturing and has expanded its product range to include sedans, SUVs, and electric vehicles. The company's history is marked by the adoption of advanced technology and the development of its own models, making it a significant player in the Chinese automotive industry.

Responsibilities:

• Plan, execute, supervise, administrate, control, and evaluate District Aftersales strategies/activities according to the objectives of the corporation.
• Support the dealers with technical problems.
• Daily follow-up on commercial activities pursuing annual objectives.
• Develop specific action plans along with the field team to incentivize dealers to accomplish goals.
• Ensure sufficient & balanced levels of inventory in terms of volume, mix, and timing of ageing stock for spare parts.
• Analyze market conditions, competition, and trends to better understand the context.
• Achieve high levels of customer satisfaction (CSI).
• Ensure the necessary training and skill levels of the regional sales team.
• Visit dealers to support sales managers, engaging general managers with higher challenges.
• Complete sales reports and submit them to upper management for review.

Tasks:

• Align strategies with low-performing dealers.
• Work with dealers to create necessary action plans for meeting objectives.
• Contribute district sales information and recommendations to strategic plans and reviews to achieve district sales operational objectives of Soueast.
• Send objectives, plans, incentives, and other communications to ensure proper understanding, knowledge, and execution of current strategies/programs/actions in a timely manner.
• Cooperate to execute marketing strategies to achieve the established objectives.

Knowledge of:

• Business administration, accounting, marketing, economics, and finance.
• Expert understanding of wholesale and retail operations.
• Corporate policies, standards, and guidelines.
• Sales programs and incentives.
• Strategic planning.
• Management of sales teams.
• Product portfolio and vehicle specifications.
• Systems that support sales operations.

Skills:

• High level of interpersonal skills to work and interact effectively with others.
• High level of analytical skills to assess complex inventory and sales problems.
• Oral and written communication skills.
• Excellent negotiation skills.
• Great motivator and teacher.
• Good communication skills in English (listening, writing, speaking, and reading).
• High level of reporting skills.