DIS - Sales Support Officer

Ivemsa; Mexicali; Presencial; MXN 25,000 - 35,000; Jornada completa

Descripción de la vacante

A leading company in the packaging industry is seeking a Sales Support Officer to provide comprehensive support to their Sales Director. The ideal candidate will handle administrative tasks, assist in managing customer relations, and contribute to sales processes by preparing quotes and maintaining CRM records. This role requires strong multitasking abilities and prior experience in sales support or a related field. Familiarity with CRM systems will be beneficial.

Formación

• Minimum 2–3 years’ experience in sales support or account coordination.
• Experience in corrugated packaging or manufacturing is an advantage.
• Familiarity with CRM or ERP platforms preferred.

Responsabilidades

• Provide administrative support to the Director of Sales and Business Development.
• Prepare customer quotes, proposals, and sales contracts.
• Maintain CRM records and assist in sales reporting.

Conocimientos

Detail-oriented

Multitasking

Customer service

Educación

Tertiary qualification in Business or Marketing

Herramientas

CRM systems (HubSpot, Salesforce, ZOHO)

Descripción del empleo

We are seeking an organized, proactive, and versatile Sales Support Officer to provide high-level support to our Director of Sales and Business Development. This role is central to ensuring the smooth operation of our sales function by coordinating with internal departments, managing customer interactions, managing the flow of the sales process, assisting the Sales Director with all day to day functions and supporting marketing and trade show activities. The ideal candidate will be detail-oriented, confident in multitasking, and passionate about delivering a seamless experience for both internal stakeholders and external customers. Whilst not a necessity experience in the corrugated box industry would be an advantage

• Provide day-to-day administrative support to the Director of Sales and Business Development including managing shared email accounts and correspondence.
• Prepare customer quotes, proposals, presentations, and sales contracts.
• Facilitate customer samples, artwork and other sales functions to expedite the sales process.
• Schedule and maintain sales activities and appointments in the jointly managed calendar
• Maintain and update CRM records and sales pipelines.
• Support tender documentation preparation and submission.
• Assist in the preparation of regular sales reports and performance tracking.

• Minimum 2–3 years’ experience in a sales support, account coordination, or customer service role
• Experience in corrugated packaging, manufacturing, or B2B environments highly regarded
• Familiarity with CRM systems (e.g. HubSpot, Salesforce, ZOHO) and/or ERP platforms
• Tertiary qualification in Business, Marketing, or related field (preferred but not essential)