Director Current Accounts

HSBC; Ciudad de México; Presencial; MXN 2,198,000 - 2,748,000; Jornada completa

Descripción de la vacante

A leading financial institution in Mexico City seeks a Head of Currents Accounts to manage the current account business. This role involves leading a significant portfolio of accounts, driving profitability, and aligning strategic initiatives with broader goals. The ideal candidate will have strong leadership skills, experience in account management, and a vision for digital transformation. This position is essential for enhancing customer experiences and achieving financial targets.

Responsabilidades

• Responsible for 6.3M active currents accounts and over 5.7B balances.
• Accountable for pricing and process DDA fees ($68M USD 2024).
• Set a clear vision and strategic direction for the current account portfolio.
• Foster a culture of empowerment and accountability among team members.
• Lead cross-functional initiatives to drive integrated solutions.
• Spearhead digital transformation initiatives, including onboarding processes.
• Build strong relationships with global stakeholders.

Descripción del empleo

Overview

Head of Currents Accounts. The purpose of this role is to lead and manage the current account business to achieve financial, operational, regulatory and strategy objectives. This includes overseeing the P&L to ensure profitability and reaching our yearly goals, maintaining regulatory compliance, and ensuring that our products are competitive and aligned with customers’ needs.

The role is critical in reaching targeted EOP and Average balances and income goals while overseeing processes and controls related to account management, pricing strategies, and risk management. A key aspect will be identifying and capitalizing on opportunity areas, particularly in enhancing our digital originated accounts.

Principal Accountabilities and Responsibilities

• Responsible for 6.3M active currents accounts and over 5.7B balances
• Accountable for pricing and process DDA fees ($68M USD 2024)

Leadership & Teamwork

• Strategic Vision and Direction: Set a clear vision and strategic direction for the growth and optimization of the current account portfolio and the customer experience, aligning initiatives with broader HSBC goals.
• Empowering teams: Foster a culture of empowerment and accountability among team members, enabling them to achieve personal and professional growth.
• Cross-functional collaboration: Lead cross-functional initiatives by collaborating with operation, risk and control, channels, legal, data and analytics and marketing teams to drive integrated solutions for customers’ needs.
• Digital transformation: Spear digital transformation initiatives, including E2E onboarding processes and customer journey enhancements.
• Inclusive culture: Build a culture of inclusivity and transparency within the team.
• Stakeholder Engagement: Build and maintain strong relationships with global stakeholders to ensure alignment on strategic objectives and secure sponsorship for key projects.