Digital Transformation Analyst (Floor IT Focus)

Freudenberg; Santiago de Querétaro; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading company in Sealing Technologies seeks a Digital Process Lead to enhance operational efficiencies through digitalization. This role involves automating workflows and implementing digital tools like Power BI. Candidates should have a technical degree and experience in IT support or digital process leadership. The company promotes an inclusive workplace and values customer-centric solutions.

Formación

• Experience as IT support technician or digital process lead in operational settings.
• Strong knowledge of Power BI and automation tools is mandatory.
• Excellent communication skills and ability to work with non-technical users.

Responsabilidades

• Identify opportunities for digitalizing operational processes on the shop floor.
• Implement digital tools for data collection, analysis, and visualization.
• Provide first-level technical support to users on new digital tools.

Conocimientos

Power BI

Automation Tools

Communication

Collaboration

Educación

Technical diploma or university degree in Systems, Engineering, IT, or related field

Herramientas

Microsoft 365

Power Automate

SQL

Python

UiPath

Automation Anywhere

Descripción del empleo

Working at Freudenberg: We will wow your world!

Responsibilities:

• Identify opportunities for digitalizing operational and administrative processes on the shop floor.

• Implement digital tools that streamline data collection, analysis, and visualization.

• Design interactive dashboards and reports in Power BI for operational and managerial teams.

• Automate workflows using tools such as Power Automate or similar platforms.

• Provide first-level technical support and basic training to shop floor users on new digital tools.

• Collaborate with continuous improvement teams to implement efficiency and productivity projects.

• Document processes, solutions, and digital best practices implemented across operations.

• Act as the first point of IT contact for immediate technology needs on the floor.

Qualifications:

• Technical diploma or university degree in Systems, Engineering, IT, or a related field.

• Previous experience as an IT support technician, analyst, or digital process lead in operational environments (manufacturing, logistics, etc.).

• Strong knowledge of Power BI: data modeling, visualization, and integration with external sources. ( Must have)

• Experience with automation tools (Power Automate, scripts, macros, etc.). (Must have)

• Hands-on experience with collaborative platforms (Microsoft 365, Teams, SharePoint, Forms).

• Ability to work closely with non-technical users and translate operational needs into technical solutions.

• Excellent communication skills to explain technical concepts in simple terms.

• Preferred: Basic knowledge of SQL, Python, or RPA tools (e.g., UiPath, Automation Anywhere).

Communication & Collaboration: Communicates clearly and concisely, while engaging proactively with colleagues at all levels of the organization.
Value for Customers: Anticipates, understands and meets internal/external customers’ needs and expectations. Develops solutions based on a customer centric approach.
Innovation: Drives and supports innovative ideas, while taking informed risks to seek and develop new or improved solutions.
Drive & Execution: Proactively identifies what needs to be done and takes action. Explores new ways and pursues new opportunities.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg-NOK Sealing Technologies de Mexico S.A. de C.V.