Digital Commerce Growth & CX Manager

Hewlett Packard Enterprise; Región Centro; Híbrido; MXN 900.000 - 1.500.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Career development programs

Inclusive culture

Descripción de la vacante

Hewlett Packard Enterprise is seeking a Digital Commerce & Customer Success Manager to accelerate digital revenue growth and deliver outstanding customer experiences across the digital quote-to-order journey. The role blends digital commerce, customer success, data-driven decision making, and AI-enabled capabilities to maximize value from HPE's digital platforms.

You will partner with customers, sales, product, and technology teams to simplify processes, improve outcomes, and drive scalable

Formación

• Demonstrated experience supporting e-commerce or marketing initiatives.
• Highly self-directed with strong prioritization and independent execution.
• Strong analytical and problem-solving skills with the ability to translate data into decisions.
• Excellent communication and influencing skills across diverse, international stakeholders.
• Customer-centric mindset, balancing customer needs with commercial priorities.
• Proven ability to perform in fast-paced, transformational environments.
• Languages: Business fluent English.

Responsabilidades

• Lead Digital Commerce Growth: Own the expansion of digital revenue by driving adoption of eCommerce and self-service channels.
• Own Digital Experience & Conversion: Deliver a seamless, end-to-end customer journey across catalogue, pricing, and ordering—optimizing conversion, speed, and customer satisfaction.
• Drive Commercial & Operational Excellence: Simplify and scale quote-to-order processes, enabling complex deal execution while reducing friction, cost, and cycle time.
• Build Scalable, Data-Driven Operations: Leverage data and AI-driven insights to improve adoption, conversion, and efficiency; translate analytics into automation, standardization, and measurable business impact.
• Lead Transformation at Scale: Drive adoption of new platforms, tools, and operating models, aligning cross-functional teams to deliver consistent global execution.

Conocimientos

Sales

Customer Success

Data Analytics

English

Descripción del empleo

Hewlett Packard Enterprise is seeking a Digital Commerce & Customer Success Manager to accelerate digital revenue growth and deliver outstanding customer experiences across the digital quote-to-order journey. The role blends digital commerce, customer success, data-driven decision making, and AI-enabled capabilities to maximize value from HPE's digital platforms.

You will partner with customers, sales, product, and technology teams to simplify processes, improve outcomes, and drive scalable