DevOps / Reliability Engineer

Quality Ai; Ciudad de México; Hybrid; MXN 700,000 - 900,000; Full time

Job summary

QualityAI, the world-leading AI-powered Quality Engineering company, seeks a DevOps/Reliability Engineer in Mexico City. The role combines maintaining CI/CD health with coordinating production releases across distributed systems.

You’ll work in a hybrid setup with in-office days on Monday and Tuesday, focusing on automation, telemetry, security controls, and scalable pipeline reliability. Join a growing global team driving enterprise-grade reliability.

Qualifications

• Proficient in Python scripting with working knowledge of SQL, JavaScript and Bash/Shell.
• 3 years of experience in release management and DevOps/Infrastructure.
• Strong in Git workflows, PR reviews, automated CI/CD pipelines, and incident triage.
• Excellent proactive teamwork and clear communication under pressure.

Responsibilities

• Monitor CI/CD pipelines and coordinate safe rollouts to maintain build health.
• Coordinate microservice release trains, canary deployments and staged rollouts.
• Track operational telemetry, SLO/SLI metrics, and audit production access controls.
• Develop automation scripts (Python, Apps Script) to streamline daily workflows and query databases.

Skills

Python

SQL

JavaScript

Bash/Shell

Git workflows

PR reviews

CI/CD pipelines

Incident triage

Tools

Git

CI/CD

Incident management

PR reviews

Job description

DevOps / Reliability Engineer

Are you interested in working with the World's leading AI-powered Quality Engineering Company? Ready to advance your career, team up with global thought leaders across industries and make a difference every day? Join us at QualityAI!

We are looking for a DevOps / Reliability Engineer to join our growing team in Mexico City!

Hybrid position in Mexico City - (Monday & Tuesday in office)

Role Overview:

Frontline engineer responsible for maintaining CI/CD build pipeline health, coordinating smooth production releases, conducting reliability triage, and authoring operational automation scripts for enterprise-scale distributed systems.

Must haves:

• Scripting & Code: Proficient in Python; working knowledge of SQL, JavaScript, and Bash/Shell


• DevOps & Infrastructure: Solid grasp of Git workflows, PR reviews, automated CI/CD pipelines, and incident triage. 3 years exp handling releases.


• Soft Skills: High proactiveness, team player, clear written asynchronous handoffs, concise communication, and calm, methodical execution under pressure.

Highly preferred:

• ability to trace C++

Key Responsibilities

• Pipeline Monitoring & Troubleshooting: Monitor continuous integration pipelines, isolate breaking code changes using regression bisection and shepherd safe rollbacks to restore build passing state.


• Release Engineering: Coordinate microservice release trains, handle release branching, cherry-pick verification, canary deployments, and staged rollouts.


• Reliability & Security Auditing: Track operational telemetry and SLO/SLI metrics; audit production access control to enforce principles of least privilege and zero permanent human access.


• Automation & Reporting: Write scripts (Python, Apps Script, Agent skills) to automate daily workflows; query databases using SQL to track MTTD/MTTR

Why QualityAI?

QualityAI is an AI-first quality engineering company helping enterprises deploy and scale complex systems with greater confidence. Operating across data, models, platforms, infrastructure, and operational environments, the company provides assurance and engineering expertise that helps organizations ensure systems perform reliably in real-world conditions.

Formerly Qualitest, QualityAI supports global enterprises across regulated and technology-driven industries, combining deep engineering heritage with AI-enabled delivery, operational assurance, and lifecycle expertise to help clients achieve certainty at go-live.

• Be a part of a company who strives to support for diversity and inclusion in the workplace - we are one, we are many at QualityAI. Celebrate culture, share knowledge with engineers from around the globe, and inspire each other through our differences.


• Local and global opportunities - we offer you internal rotation and international mobility opportunities to grow your career.


• Clear view of your career and progression with the company - QualityAI is growing massively (since Jan 2021 - added more than 2000 engineers) and giving you the opportunity to grow with us.


• Work hard and play harder with our flexible and casual culture. Take a break from work and join an employee event, or enjoy the amenities and games provided from one of our Employees Centers.


• Never stop experimenting and learning with QualityAI Tech academy: 3000+ training courses, mentorship programs, technical tribes, sponsored certifications, leadership programs and much more


• Earn bonuses via our Client Referral and Employee Referral Program’s. Refer and earn - tap your network for net-worth.