Destination Services Sales Rep | Local Residents

TUI Cruises GmbH; San José del Cabo; Híbrido; MXN 424.000 - 580.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

iPad provided

Uniform

Training & learning resources

Descripción de la vacante

TUI Cruises GmbH in Mexico invites applications for Sales Reps to provide service, assist guests online, and sell our travel products. The role includes meeting, coordinating, advising, selling, and resolving on-site issues at airports or hotels, with a focus on understanding guests' holiday needs and connecting them to the right service and sales opportunities.

You will be fully conversational in English, wear the destination services uniform, and join a diverse team.

Formación

• Experience in guest-facing roles or call center is helpful.
• Ability to sell and recommend travel products to international guests.
• Strong communication and problem-solving skills.

Responsabilidades

• Meet, assist, advise, and sell to guests.
• Support guests with online products and services.
• Identify guest needs and match them to the right service or sales opportunities.
• Monitor sales targets and guest feedback to improve service.

Conocimientos

Customer service

Sales

English proficiency

Team player

Descripción del empleo

This job offers a local Mexican contract and to apply you should have residency in Mexico.

We are seeking digital experienced and helpful individuals like you to join our diverse team ofSalesReps. If you have the right to work in Mexico and speak English, then keep on reading!

ABOUT OUR OFFER

• A job in Service at TUI offers more than your basic salary which already starts from $8,400.MXN gross/month, and your earned commission on top.
• Depending on your role commission earning will come on top. Avarage commission potential from $1,500 USD per month. The more you sell, the more you earn.
• A company iPad & uniform are of course standard.
• Work week of 48 hours with 1.5 days off.
• 16 days of holidays after the first year worked ´we give you two extra days (on your Birthday and one Happy day)
• We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.
• Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
• We offer permanent or seasonal contracts, but either way you can level up your career with growth opportunities tailored to your unique skills and expertise.

ABOUT THE JOB

• You could be meeting, coordinating, advising, selling, and/or fixing more complex problems.
• You will be assisting any traditional guests with our online products & services.
• It all starts with you uncovering guests holiday needs and matching them with the right service solution and/or sales opportunities.
• You will be able to monitor and celebrate your success with regular sales target updates and guest feedback results for service provided at the airport, service in your hotels and how well you have ‘solved on the spot’.
• You will learn more about all TUI Destination Team job roles as we identify and match your skills to the most suitable jobs throughout your recruitment experience.

ABOUT YOU

• A consistently happy colleague and great team player.
• A true people person - confident communicating and/or selling to international guests whilst remaining calm and empathic in a crisis or when problems for our guests occur.
• Willing to learn the demands of the job, the technology needed to do it and all about our incredible products & services.
• You are fully conversational in English.
• Finally … you will be proud to wear your Destination Services uniform and represent us finelly at all times.

From a workplace to a place to belong, we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.