About us
Born in a cloud-native era where software is at the centre of business, ng-voice has licensed source code and collaboration in its DNA. Committed to building the next G of 100% software-based mobile networks, combining DevOps with telecommunications expertise, ng-voice is creating innovative mobile infrastructure solutions and making them accessible for operators and enterprises that want to deploy future-proof networks.
In your role as Deployment Engineer, you will be part of our client deployment team, responsible for guaranteeing a smooth delivery of our solutions and supporting our clients. You will be working closely with our pre-sales engineering as well as product development teams to align on client needs and product requirements.
The role is located in Mexico.
Tasks
What you’ll do:
- Work in the Client Deployment Team, ensuring smooth delivery of solutions, including high-/low-level design, and final technical deployment and integration of solutions.
- Plan, prepare, and set up lab, test, and production environments for client and partnership deployments.
- Install and configure cloud-native solutions using Kubernetes.
- Focus on automation to speed up deployment processes.
- Maintain, monitor, administer, and update current deployments to ensure stability.
- Assist with incident management, providing second-level support, error analysis, and classification.
- Coordinate customer requests and communicate with clients.
- Identify operational efficiencies in deployment and support procedures.
Requirements
Our ideal candidate:
- Has experience with Linux machines (setup, administration, operation).
- Has experience with complex networking infrastructure including routing, switching, firewalls, load balancing.
- Knows telecommunications systems (4G, 5G, IMS).
- Has hands-on experience with Kubernetes administration.
- Possesses debugging and tracing skills (Wireshark).
- Is fluent in Spanish and English.
Nice to have (optional)
- Understanding of virtualization and cloud computing.
- Knowledge of signaling standards and protocols such as SIP and Diameter.
- Experience with public cloud platforms like AWS and GCP.
Benefits
Why join us:
- Work-Life Balance: Flexible, hybrid remote work culture.
- We value diversity and inclusion in our team.
- Experience the culture of a fast-growing startup with the maturity of an enterprise.
- We focus on skills and experience over formal degrees.
- Entrepreneurial environment with flat hierarchies.
- Benefits include mobility, fitness, language classes, wellness, and home office budget for full-time employees.