Delivery Professional
Hoy
Job Overview
We are seeking an experienced Delivery Professional to take ownership of complex infrastructure projects. This is a hands-on role that requires coordination, problem-solving, and delivery of critical projects on time and to the highest standard.
- Deliver multi-carrier physical connectivity projects (MPLS, EVPL, IEPL, submarine cable).
- Map physical topologies and supplier demarcation points, ensuring clear ownership boundaries.
- Coordinate and escalate with suppliers, driving accountability across complex delivery chains.
- Handle on-site execution challenges, including access, permits, and construction issues.
- Manage cross-border or international deliveries, including licensing and multi-country coordination.
- Act as a trusted customer-facing representative, managing expectations, providing updates, and handling escalations.
Key Responsibilities:
- Proven track record in delivering leased line / data connectivity projects.
- Experience with MPLS backbone and local loop delivery, EVPL rollouts, or submarine cable projects.
- Skilled at coordinating multiple suppliers, contractors, and stakeholders simultaneously.
- Strong customer-facing and negotiation skills, with the ability to apply pressure and resolve conflicts pragmatically.
- Street-smart problem-solver with a focus on delivery, not theory.
- Hands-on mindset — willing to step in directly to resolve bottlenecks.
Requirements
Must-Haves:
- Minimum 5 years of experience in a similar role.
- Excellent communication and project management skills.
- Able to work effectively in a fast-paced environment.
What We Offer
A dynamic and supportive work environment.
Opportunities for professional growth and development.
A competitive salary and benefits package.
Product Delivery Manager
Ayer
Responsibilities:
- Coordinates activities of the project team, identifies necessary resources and develops schedules to meet completion deadlines.
- Verifies project team adherence to control and risk implementations as well as standards and process changes.
- Determines scope and impact of project risks and issues; raises and resolves issues.
- Applies good understanding of concepts and procedures within IT project leadership to resolve issues.
- Demonstrates understanding of how IT project leadership integrates to achieve business goals.
- Provides evaluative judgment based on analysis of factual information in complicated situations.
- Directly impacts the IT project leadership area through delivery of end results and planning, budget management and procedures; influences resource planning.
- Negotiates with external parties when needed.
Qualifications:
- 5-8 years experience in an IT project leadership role with people management experience.
- Bachelor’s/University degree or equivalent experience.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Main Responsibilities:
- Support and help in activities between teams to meet business objectives; manage risks and resolve issues; ensure governance and value delivery.
- Manage execution of technology products and maintain delivery train within an Agile league.
- Ensure SDLC adherence and governance for external processes and budgets.
- Coordinate with portfolio managers and finance teams on allocations and expenses.
- Report on Change Records and ensure progress updates to executives.
Requirements:
- 6 to 10 years of experience in IT project leadership; PMP/SAFe/DS/Equivalent certification desirable.
- Experience managing complex projects valued between 1MM and 5MM USD.
- Strong knowledge of software development methodologies and governance tools.
Service Delivery Manager
Ayer
About this opportunity:
We are looking for a Service Delivery Manager (SDM) to provide technical service and support to customers. This role requires broad Telecom and Datacom knowledge across hardware, software and network domains. You will work in an international environment with colleagues, customers and suppliers to Ericsson.
What you will do:
- Facilitate quality troubleshooting and resolution of technical issues spanning IMS, 4G EPC, and 5G Core on bare metal and virtual platforms.
- Coordinate with internal teams and third-party vendors to deliver fast, complete, quality solutions.
- Produce roadmaps, KPI performance charts, outage reports, and root cause analyses for customers.
- Identify and implement improvements in ways of working for the support organization.
- Build technical expertise and stay updated on customer and market trends.
- On-call 24/7 on rotation for incidents.
You will bring:
- In-depth knowledge of Wireless, Cellular, and Packet Core technologies; IMS and EPC products (5+ years).
- Cloud and virtualization knowledge (NFVI/VNF/VM/Containers).
- Experience in support services (5+ years).
- Strong leadership, executive presence, and ability to lead large, matrix organizations.
- Fluent English; ability to communicate with C-level customers.
Why join Ericsson?:
Ericsson is an Equal Opportunity employer.
Delivery Lead - Latam
Hoy
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers. This role focuses on delivering a portfolio of payment products in LATAM and coordinating with development teams and clients.
Manager Delivery Support
Role Overview:
- Manages project delivery of varying size and complexity within LATAM, defining roadmaps, securing resources, and managing execution and post-implementation evaluation.
- Plans and structures work activities, providing guidance to team members, and managing multiple integrations.
- Accountable to executive sponsors for governance, scope, schedule, budget and quality.
- Builds strong relationships with engineering, product and partners during implementation.
- Leads complex delivery efforts, ensuring adherence to roadmaps, scope, schedule and cost; collaborates across workstreams.
- Drive governance over SDLC, budgets and reporting; manage change control and risk management.
Requirements:
- 3+ years of delivery management experience in payments or technology programs; strong leadership and communication skills.
HR Service Delivery Expert
Hoy
Unlock Your Career Aspirations
We are a dynamic organization in flavors, fragrances, and food ingredients with a Global Business Services team delivering efficient HR support.
Note: Emphasis on bold text converted to tags; removed or converted to bold when appropriate.
Key Responsibilities
- Serve as the first point of contact for HR queries; provide expert assistance across channels.
- Manage day-to-day HR data entry across HCM systems with 100% accuracy.
- Maintain People Operations processes to comply with local audits and laws.
- Collaborate with local HR teams to ensure seamless execution of processes.
- Educate employees and managers on HR policies and resources.
- Handle employee queries within defined KPIs and escalate as needed.
- Generate regular HR reports for leadership decision-making.
- Manage the People Operations inbox and employment documentation.
Required Skills and Qualifications
- Experience in HR operations or shared services.
- High attention to detail and data accuracy.
- Fluency in English and Portuguese; strong communication.
- Familiarity with local labor laws; proficient in Microsoft Office and HR reporting tools.
- Ability to follow SOPs and contribute to process improvements.
Benefits
- Opportunities to develop skills in HR operations; dynamic team; supportive environment.
Others
- Fast-paced environment; potential to impact organizational success.
Operations Director - Study Delivery
Hoy
As a key player, you will manage multiple studies and collaborate across teams to deliver high-quality studies that meet client expectations.
Key Responsibilities:
- Manage up to 10 projects simultaneously; ensure best practices and quality.
- Communicate and escalate issues to Shift PM Manager and account managers.
Project ownership with a PM team member; review metrics; manage client communications and vendor coordination; ensure quality and process adherence.
Additionally, manage cost ratios, consolidate actions, and prepare project communications; work with Mega Quota Groups and Automatic Sampling tools; follow established processes.
Requirements and Skills
- 3+ years in project management within market research.
- Strong planning, execution, monitoring and closing skills; client-focused.
- Excellent communication, negotiation, and leadership abilities.
- Experience with PM tools (MS Project, Asana, Trello) and data collection platforms.
- Ability to mentor, adapt to fast-paced environments and manage multiple projects.
Other Requirements
Standard office schedule; PST time zone alignment preferred.
Associate Service Delivery Analyst
Ayer
Company Description
QAD is building a world-class SaaS company; virtual-first with occasional office travel.
Job Description: What you\'ll do: maintain quality standards, create/update documentation, manage service requests, support cloud and on-prem environments, incident management, ticket handling, and customer engagement.
Qualifications:
- Bachelor\'s degree; 0-2 years in ERP support; SQL and Linux scripting desirable.
- ITIL knowledge; strong English; travel as needed.
Benefits
- Health and work-life balance programs; growth opportunities; collaborative culture.
About QAD
QAD is a leader in adaptive cloud-based enterprise software for global manufacturing.
Client Operations Delivery Analyst
Ayer
Position Overview:
The COD ANALYST works with Customers, Partners and Cisco Renewal Managers to manage assets from purchase to renewal and ensure data accuracy. Supports entitlement management, renewal and adoption opportunities, and data insights for Customer Success.
Activities include engaging with account teams, IB baseline assessment, data synchronization, and KPI monitoring.
Key Skills:
- Excellent communication, data management across sources, and ability to influence across roles.
- Attention to detail, timely decisions, and collaboration skills.
Outcomes:
- Execute entitlement strategy and ensure full visibility of assets and entitlements across Cisco tools.
Education and Experience:
- Bachelor\'s degree with 2 years of experience; data management and asset management experience.
Ayer