Dealer Operation Manager (dom)

Nissan; Ciudad de México; Vor Ort; MXN 391.000 - 580.000; Vollzeit

Zusammenfassung

Nissan Mexicana busca un Representante de Ventas para trabajar con la red de dealers en la Ciudad de México, impulsando desempeño comercial y cuota de mercado a través de asesoría y ejecución disciplinada de iniciativas de ventas y operaciones.

El rol exige habilidades en ventas, negociación, análisis y planeación, con disponibilidad para viajar y experiencia mínima de 2 años en áreas comerciales. Se valorará experiencia en la industria automotriz y manejo de KPI's.

Qualifikationen

• Licenciatura en administración, relaciones comerciales, ventas, ingeniería, marketing o afín.
• Mínimo 2 años de experiencia en rol comercial, operaciones de dealers, ventas, marketing, satisfacción del cliente u áreas relacionadas.
• Conocimientos fuertes de ventas, distribución, operaciones de dealers y procesos de satisfacción del cliente.
• Habilidades avanzadas de Excel (tablas dinámicas, macros, fórmulas, análisis de datos).
• Habilidades avanzadas de PowerPoint.
• Conocimientos básicos de análisis financiero.
• Fuerte negociación y habilidades de comunicación.
• Capacidad analítica, de planificación y organización.
• Capacidad para trabajar bajo presión y gestionar múltiples prioridades.
• Autogestión y disciplina de seguimiento.
• Inglés (TOEIC 600+)
• Capacidad para viajar extensamente.

Aufgaben

• Construir y mantener relaciones comerciales sólidas con los dealers asignados.
• Establecer objetivos KPI y alinear a los dealers.
• Desarrollar planes de acción para mejorar ventas, cuota de mercado, rentabilidad y satisfacción del cliente.
• Monitorear desempeño de dealers y brindar apoyo de consultoría.
• Conducir revisiones de negocio regulares con la dirección de los dealers.
• Asegurar que los dealers cumplan estándares y procesos de Nissan.
• Apoyar iniciativas de ventas al por menor y mayor.
• Analizar oportunidades de mercado y desempeño territorial.

Kenntnisse

Excel avanzado

PowerPoint avanzado

Inglés (TOEIC 600+)

Negociación

Comunicación

Análisis práctico

Planificación y organización

Capacidad de viajar

Ausbildung

Título de Licenciatura en Administración de Empresas, Relaciones Comerciales, Ventas, Ingeniería, Marketing o campo relacionado

Tools

Excel

PowerPoint

Análisis financiero básico

Jobbeschreibung

The position has a strong candidate already mapped; at the same time a formal recruitment process will be launched, allowing all interested individuals to participate in accordance with the internal policy.

Location(s): Mexico City, Mexico (CDMX)

Job Schedule: Field-Based / Travel Intensive

Education Requirement: Bachelor's Degree in Business Administration, Commercial Relations, Sales, Engineering, Marketing, or related field.

Sponsorship: N/A

We are currently looking for a Representante de Ventas (DOM) to join our team in Mexico City. This position will be responsible for partnering with Nissan dealers to drive business performance, increase market share, and achieve key commercial objectives through consulting, strategic planning, and disciplined execution of sales and operational initiatives. The role acts as a trusted business advisor to the dealer network, monitoring performance indicators across Retail Sales, Wholesale, Customer Satisfaction, Used Vehicles, Business Development Centers (BDC), Marketing Plans, and overall dealership profitability. The position works closely with dealer leadership teams to identify opportunities, implement corrective actions, and ensure compliance with Nissan standards and processes.

A Day in the Life:

• Build and maintain strong commercial relationships with assigned dealers.
• Establish KPI targets and ensure dealer understanding and alignment.
• Develop action plans to improve sales, market share, profitability, and customer satisfaction.
• Monitor dealer performance and provide consulting support to achieve business objectives.
• Conduct regular business reviews and follow-up meetings with dealership management teams.
• Ensure dealers operate according to Nissan standards and operational requirements.
• Support retail and wholesale sales performance initiatives.
• Monitor inventory levels and demand planning to ensure optimal stock availability.
• Analyze market opportunities, competitive trends, and territory performance.
• Develop and implement customer satisfaction improvement strategies.
• Drive the execution of certified pre-owned (used vehicle) programs.
• Coordinate efforts between Sales, Aftersales, Finance, and other business units.
• Identify business improvement opportunities through performance analysis and benchmarking.
• Monitor compliance with established commercial and operational KPIs.
• Support dealer profitability through strategic business consulting and coaching.

Who We're Looking For:

Required:

• Bachelor's Degree in Business Administration, Commercial Relations, Sales, Engineering, Marketing, or related field.
• Minimum 2 years of experience in a commercial field role, dealer operations, sales, marketing, customer satisfaction, or related areas.
• Strong knowledge of sales, distribution, dealer operations, and customer satisfaction processes.
• Advanced Microsoft Excel skills, including pivot tables, macros, formulas, and data analysis.
• Advanced PowerPoint presentation skills.
• Basic financial analysis knowledge.
• Strong negotiation and communication skills.
• Excellent analytical, planning, and organizational capabilities.
• Ability to work under pressure and manage multiple priorities simultaneously.
• Self-management and strong follow-up discipline.
• English proficiency (600+ TOEIC).
• Ability to travel extensively.

Desired:

• Automotive industry experience.
• Experience working directly with dealer networks or field sales operations.
• Knowledge of inventory management and demand planning.
• Experience conducting business performance reviews and KPI management.
• Understanding of dealership profitability and commercial strategy.
• Experience with sales-related systems and reporting tools.
• Leadership and decision-making capabilities.
• Ability to influence stakeholders and manage cross-functional initiatives.
• Strong resilience and emotional intelligence.
• Strategic thinking and business consulting mindset.

What You'll Look Forward to at Nissan:

Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization.

Rewards

• Nissan offers a comprehensive benefits package to support the well-being and success of our employees, with offers that may vary by location and role.

Nissan (NMEX,NEdM, NRFS, NRFM and ANZEN) hires based on the fulfillment of the job profile in the vacancy, without distinction or discrimination based on gender, gender identity and/or expression, sexual orientation, race, color, language, religion, political or any other opinion, national or social origin, economic position, birth or any other condition.

By applying for the advertised position, candidates acknowledge that Nissan Mexicana and its subsidiaries reserve