Data Engineer — Automation & Pipelines (Remote)

Sinch

Ciudad de México

Remote

MXN 600,000 - 900,000

Full time

14 days+

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Benefits offered by this job

Medical plan
Dental plan
Education benefits
Internet stipend
Maternity leave
Paternity leave
Daycare assistance
Life insurance
Disability reimbursements
Birthday off

Job summary

Sinch is looking for a Data Engineer – Data & Automation to build data pipelines and internal tools that accelerate customer-facing teams. You will design automations and looker/tableau/power BI dashboards, integrate Zendesk/Jira, and ensure data quality and governance.

This role reports to Operational Excellence and collaborates with multiple teams globally in a remote setting. You will work across LATAM, EMEA, and APAC time zones, applying AI insights carefully with real data checks, and

Qualifications

  • Must have a bachelor’s degree in a related field and strong data engineering background.
  • Experience building pipelines, automations, or integrations used in production.
  • Proven ability to design dashboards and reports (Looker/Tableau/Power BI).
  • Fluent English and comfort communicating with technical and non-technical stakeholders.
  • Experience with Zendesk, Jira, APIs, and webhooks is a plus.
  • Security, data governance, and data-quality mindset with ownership.

Responsibilities

  • Build and maintain data pipelines from support, onboarding, and billing systems.
  • Design, deploy automations, integrations, and internal tools to streamline workflows.
  • Create data models, dashboards, and reports used by teams and leadership.
  • Measure outcomes by baseline before improvements and post-release results.
  • Collaborate across regions and time zones in a remote setting.

Skills

Data pipelines
Automation
Cross-team collaboration
Independent work

Education

Bachelor's degree in related field

Tools

Looker
Tableau
Power BI
Zendesk
Jira
Git
APIs & webhooks

Job description

Sinch is looking for a Data Engineer – Data & Automation to build data pipelines and internal tools that accelerate customer-facing teams. You will design automations and looker/tableau/power BI dashboards, integrate Zendesk/Jira, and ensure data quality and governance.

This role reports to Operational Excellence and collaborates with multiple teams globally in a remote setting. You will work across LATAM, EMEA, and APAC time zones, applying AI insights carefully with real data checks, and

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