Data Analytics Specialist IV

Rocket Lab; Ciudad de México; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

Rocket Lab seeks an experienced Data Analyst to join their Community Operations team in Mexico City. The role focuses on analytical solutions, including report generation and data insights. Ideal candidates will have solid skills in SQL, Python, and data visualization tools, supporting operational efficiency for customer interactions.

Formación

• At least 2 years experience in analytics.
• Strong analytics, SQL, and web query skills.
• Experience within Python or R and visualization tools.

Responsabilidades

• Conceptualize and build reports & dashboards.
• Identify trends in data sets & operational weaknesses.
• Build statistical tools & models to aid decision-making.

Conocimientos

Analytics

SQL

Python

R

Data Visualization

Stakeholder Management

Herramientas

Tableau

Power BI

Google Scripting

Descripción del empleo

About the role

The Community Operations organization at Uber is responsible for delivering world-class customer support to riders, drivers, eaters, and couriers. Members of the Data & Analytics team in Uber's Community Operations organization deliver analytical solutions, such as reports or dashboards, and actionable insights that improve operational efficiency, enable scalable customer support, and help our operational teams drive a world-class customer experience.

What you'll do?

• Conceptualize and build intermediate reports & dashboards
• Identify trends in data sets & operational weaknesses
• Support business deep dives on data and insights generation
• Help measure the impact of new processes
• Perform business deep dives on data and insights generation
• Build statistical tools & models to aid decision-making
• Automate reports & dashboards
• Support questions from requesters
• Mentor and train team members
• Perform data mining or statistical modeling

Basic Qualifications

• At least 2 years experience in analytics
• Strong analytics, SQL, and web query skills
• Experience within Python or R and visualization tools
• Strong stakeholder management skills

Preferred Qualification:

• Experience with data visualization tools (e.g., Tableau or Power BI)
• Experience with Google Scripting
• Experience with Python/ R nice to have

Required Soft Skills:

• Strong written communication and stakeholder management skills

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [e-mail].