Customs Customer Care Specialist

Kuehne + Nagel AS; Ciudad de México; Presencial; MXN 200,000 - 350,000; Jornada completa

Descripción de la vacante

Kuehne + Nagel AS seeks an individual for an administrative role where tasks include managing office operations and client communication. The position involves coordinating logistics and responding to client needs, contributing to impactful global operations.

Responsabilidades

• Fulfill client activities and send reports.
• Integrate and send foreign trade files.
• Participate in innovation projects assigned to the area.

Descripción del empleo

It's more than a job

In an administrative role at Kuehne+Nagel, tasks such as managing office operations or coordinating schedules certainly contribute to your team's success, but they also provide meaningful moments for people around the world. Because your attention to detail supports your colleagues to perform at their best, such as ensuring the timely and seamless transport of hearing aids and advanced medical devices that change lives. At Kuehne+Nagel, our work contributes to more than we imagine.

Main activities

1. Fulfill the activities agreed upon with the client (sending reports, controlling and following up on corrections and incidents).
2. Carry out the integration and sending of foreign trade files generated by daily operations.
3. Participate and comply with the implementation of innovation projects assigned to your area.
4. Review the operations tracker/minutes of meetings, following up on the activities generated from them.
5. Assist the company's operational areas in solving problems that arise in customs clearance and/or with the customs broker.
6. Maintain constant communication with the client to ensure all their requirements are met.

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Who are we

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Main activities

1. Fulfill the activities agreed upon with the client (sending reports, controlling and following up on corrections and incidents).
2. Carry out the integration and sending of foreign trade files generated by daily operations.
3. Participate and comply with the implementation of innovation projects assigned to your area.
4. Review the operations tracker/minutes of meetings, following up on the activities generated from them.
5. Assist the company's operational areas in solving problems that arise in customs clearance and/or with the customs broker.
6. Maintain constant communication with the client to ensure all their requirements are met.